Product Opex Guest portal & App
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Opex Guest portal & App

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By Elektra Software
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Overview

Launch year

1995

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Compatible integrations

1

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Last updated

12 Jan 2026

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Description

**Elektra Opex Guest Portal & App** is a cloud-based digital engagement platform designed to elevate guest experience and streamline communication throughout the stay. Its primary function is to provide guests with a branded interface — accessible via mobile app or web portal — where they can view reservation details, request services, place F&B orders, access local information, and interact with hotel offerings in real time. A key differentiator is its ability to centralize guest interactions and preferences, empowering hotels to deliver personalized experiences while reducing front desk workload and improving operational efficiency.


This solution is ideal for **independent hotels, small groups, and large hotel chains** seeking to modernize guest communication, increase ancillary revenue, and enhance satisfaction through digital convenience. To implement the technology, Elektra Opex Guest Portal & App **integrates with existing Property Management Systems (PMS)** and operational platforms, ensuring synchronized guest data, real-time updates, and seamless service fulfillment across departments.


Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryDigital concierge solutions
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups

Product features

Messaging And Collaboration

Contactless Solutions General

Mobile ordering features and management

Management and Optimization Mobile Ordering Tech

Security And Compliance Contactless Solutions

Activities and ancillary booking

Guest facing experience optimization

Branding And Customization GSO

Management and Optimization GSO

Guest experience operations management

Support Level

Integrations

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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The onboarding process for **Elektra Opex Guest Portal & App** begins with a consultation to understand your guest journey objectives and service offerings, followed by seamless integration with your PMS and other core systems. We then configure branding, features, and guest workflows to reflect your property’s unique identity, conduct thorough testing, and deliver guided training for your staff. Throughout implementation, our support team remains available to ensure a smooth launch and high adoption rates.


Scalability

**Elektra Opex Guest Portal & App** is designed to scale with your hospitality business, supporting single properties as well as multi-location portfolios. Its cloud-native architecture accommodates growing guest interactions, expanded service offerings, and additional languages or brands without performance compromise. As your needs evolve, the platform can be extended with new features and integrations, ensuring consistent engagement, operational efficiency, and guest satisfaction across all properties and market segments.


Fee structure

Monthly Flat Fee

Buyers

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