Product Guest App
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Guest App

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By Concilio Labs
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Guest App

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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2013

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Compatible integrations

0

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Last Updated

7 Jul 2025

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Description

Concilio Labs' Guest App, Key2Away, is a bespoke mobile solution crafted to elevate the guest experience and foster direct hotel-guest engagement. For guests, it offers personalized recommendations, streamlined booking, and contactless features like mobile check-in/out and in-room controls, alongside real-time communication. For hoteliers, it provides a customizable platform to enhance satisfaction, ensure convenience, and exceed expectations, creating memorable stays. This product is ideal for all hotels and brands seeking to optimize operations and deepen guest interaction. Implementation involves configuring necessary integrations to ensure seamless functionality within your existing systems.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryGuest stay and journey management platforms
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

Contactless Solutions General

General GSO

Chatbot functionality

Security And Compliance Contactless Solutions

Guest facing experience optimization

Branding And Customization GSO

Management and Optimization GSO

Check-in and Check-out

Food and Beverage ordering

Support Level

Integrations

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Technical specifications

Specifications
Configurations

Concilio Labs ensures a streamlined onboarding for the Guest App, focusing on a rapid and pain-free setup. Our dedicated implementation professionals partner closely with your team, guaranteeing a perfect fit and providing comprehensive guidance to maximize platform utilization. We prioritize ease of adoption, ensuring your staff can quickly leverage the app's capabilities to enhance guest engagement and streamline operations without disruption, facilitating a seamless transition.

Scalability

Concilio Labs' Guest App is engineered for robust scalability, designed to seamlessly accommodate your hotel's growth and evolving guest demands. The platform's agile architecture efficiently handles increasing user volumes and data, ensuring consistent performance and an uninterrupted guest experience, whether for a single property or a large portfolio. This inherent scalability allows your business to expand operations and deepen guest engagement confidently, without compromising speed or reliability.

Fee structure

Monthly Flat Fee

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