Product Codyco
Codyco
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UnverifiedOur AI answers the phone like your best employee and books rooms end-to-end into your PMS.
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By Codyco GmbH
UnverifiedOverview
Description
Codyco GmbH’s Codyco is an AI-powered 24/7 phone-based reservation and guest engagement assistant built for the hospitality industry. It seamlessly answers inbound calls, handles FAQs, checks live availability with your PMS, and converts previously missed calls into direct confirmed bookings—ensuring no revenue opportunity is lost. With multilingual natural conversation and intelligent call routing, Codyco enhances guest satisfaction while freeing frontline staff to focus on high-value service.
Ideal for independent hotels, multi-property hotel groups, small chains, and Travel Management companies seeking to increase direct bookings and operational efficiency, Codyco integrates with leading Property Management Systems (e.g., Opera Cloud, SIHOT, Apaleo) to automate booking capture and payment workflows. Implementation requires PMS integration and telephony setup, typically completed with minimal technical effort and no specialised training.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryRobotics, AI and automation
SubcategoryVoice-based AI
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties
Product features
Customer Communication General
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
The onboarding process for Codyco GmbH’s Codyco is streamlined and efficient. Following an initial consultation to understand your business needs, we configure the AI assistant, integrate it with your Property Management System and telephony setup, and tailor conversation flows to your brand. Extensive testing ensures accuracy and performance before go-live. Most deployments are completed within days, with ongoing support and optimisation provided to ensure maximum booking conversion and guest satisfaction.
Scalability
Scalability with Codyco from Codyco GmbH is built into the core of the platform. The solution seamlessly supports growth from single properties to multi-property portfolios without additional complexity. Call volumes, languages, locations, and booking workflows can be expanded instantly through cloud-based infrastructure. As your business grows, Codyco adapts automatically, maintaining consistent service quality, performance, and booking conversion rates across all properties and markets with no disruption.
Fee structure
Monthly Flat Fee
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