Overview

Launch year

2024

Compatible integrations

1

Last updated

25 Feb 2026

Description

Altek AI’s AI Chatbot is a cloud‑based, generative AI digital concierge designed to deliver 24/7 multilingual guest support, instantly answering questions, handling bookings, and guiding users through common inquiries with real‑time accuracy. It enhances guest engagement, increases direct conversions, and relieves staff from repetitive communications by integrating deeply with property management systems (PMS), booking engines, and internal hotel systems for contextual responses.

This product is ideal for independent hotels, small groups, large chains, and resorts seeking to elevate online guest interaction, improve service responsiveness, and drive operational efficiency without adding headcount.

Implementation requires seamless integration with existing hospitality systems — including PMS and booking platforms — ensuring the chatbot has real‑time access to availability, pricing, and hotel information for personalized, accurate interaction.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryHotel communication omni channel chatbots

IndustryHospitality

This solution is suitable for:Enterprise hotel chains

Product features

Show AI Native product features only

AI And Natural Language Processing (NLP)

Chatbot Analytics and Data Security

Chatbot Integration, Connectivity And APIs

Omnichannel Messaging

Sentiment Analysis and Chatbot Marketing

Visual Flow Building and Chatbot Customization

General Omni Channel Communication

Support Level

Integrations

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OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

Onboarding the Altek AI Chatbot is straightforward and client‑centric: we begin with a discovery call to understand your property’s needs, then our team integrates the chatbot with your existing systems and trains it using your hotel’s specific data and content. Once configured, the chatbot is deployed to your digital channels with brand customization, and we support you through testing and launch so it can begin delivering instant, round‑the‑clock guest engagement with minimal disruption.

Scalability

The Altek AI Chatbot is engineered to scale seamlessly with hospitality businesses of all sizes, from independent hotels to large multi‑property enterprises. Because it is cloud‑based and built to integrate with core systems such as your PMS and booking engine, it can handle increasing volumes of guest interactions without added infrastructure or staffing. As your business grows, the chatbot maintains fast, accurate multilingual responses, ensuring consistently high engagement and service quality at any scale.

Fee structure

Monthly Flat Fee

Buyers

FAQs

How long does it take to set up Altek AI's solutions for my hotel?

What is the implementation process for the AI assistants?

How does the AI assistants integrate with my hotel's existing systems?

How is the AI assistants trained with my hotel's specific information?

Can the AI Chatbot handle multiple languages for international guests?

Can I monitor and analyze the AI assistant's performance?

How do you handle sensitive guest information?

How do Altek AI's solutions help reduce operational costs and improve staff efficiency?

What kind of support do you offer after the AI assistants are implemented?

What is the pricing model for Altek AI's products?

How can I schedule a personalized demo of Altek AI's solutions?