Overview

Launch year

2009

Compatible integrations

32

Last updated

9 Dec 2025

Description

The CRS provides centralized control and optimization for managing distribution across various selling channels such as websites, call centers, OTAs, GDS, and metasearch. It provides real-time updates and easy implementation of hotel distribution strategies. The tool integrates with the hotel tech ecosystem, including PMS, OTA, RMS, CRM, and payments, and offers revenue management controls to increase REVPAR. The AI assistant provides time-saving in application language translations and content generation and enforces best practices. Overall, the CRS helps users streamline distribution, improve efficiency, and maximize revenue.

Details

Infrastructure detailsCloud, Open API, Multi-Property

Support languagesEN

CategoryCommercial and distribution

SubcategoryCentral Reservation System (CRS)

Integrations

Dedicated integrations team to assist with the certification for customers and vendors. The CRS connects to hundreds of selling channels, over 50 PMSs in addition to multiple payment gateways, CRMs and RMSs.

IndustryHospitality

This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

Central Reservation System

Product features

Show AI Powered product features only

Hospitality Reporting And Data Analytics

Alerts and Notifications

Booking Pattern Analysis

Channel Performance

Custom Reports

Daily Reporting

Flexible Role Based Reporting

Guest Management Dashboard

Report Exporting

Reporting And Analytics

Revenue Analysis

Revenue Pacing

Scheduled Reports

Booked and Stayed Room Data

Room And Rates Management

Automated Room-Type Pricing

Availability Restrictions

Blended Rates And Promotions

Bulk Updating

Derived Rates

Dynamic pricing options based on availability and number of bookings

Geotargeted Pricing Module

Group Reservations Management

Inventory Grid

Inventory Management

Inventory Restrictions (Allocations & Overbookings)

Lead Days Restrictions

Lenght of Stay (LOS) Restrictions

Policies (Cancellation, Guarantee & Payment)

Rate Packaging Handling Functionality

Yielding (Revenue Management) Module

Add manual rates

Create confidential rates

Create corporate rates

Create group rates

Create package allowances

Create promotional codes

Set rates based on dates and day of week

Rate code order

Yield based on number of rates sold

IBE Conversion Boosters

A/B Testing And Optimization

Booking Abandonment Recapture

Customizable Exit Intent Modals

Google Hotel Ads Integration

Mobile Optimized/Responsive

Multi-Lingual (Guest Facing)

AI Powered

Rate Plan Comparisons

Room Substitutions

Tripadvisor Review Integration

Urgency Messaging Widget

Automated Reporting

URL Brand protection

Calendar Pricing Display

Amenity Icons

Admin And Content Management

Automated Messages Based on PMS Data

Call Center Functionality

Centralized User And Role Management

Channel Management And OTA Distribution

Guest Profiles

Multi-Currency Support

Multi-Lingual

AI Powered

Multi-Property Management

Reservation Management

Cross-Platform Connectivity / Integrations

Connect To Main GDSs

Connected Channels (Only Core OTA)

Integrated Booking Engine

Integrated Channel Manager

Metasearch Connectivity

Mobile App

PMS Integration

RMS Integration

Loyalty Integration

Payment Provider Integration

Support Level

Office Hours Online Support

24/7 Online Support

AI Powered

Chat

AI Powered

E-Training / Online Training

AI Powered

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

In-product help and walk throughs

AI Powered

Integrations

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AI Native

IDeaS G3 RMS

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Agilysys Spa

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Spa / Golf / Club management software

AI Powered

Blastness - RMS

Vendor verified

Vendor: Blastness SpACategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

AI Powered

Blastness - Market Intelligence

Vendor verified

Vendor: Blastness SpACategory: Business intelligenceSubcategory: Market Intelligence Tools

Horizon Distribution

Vendor verified

Vendor: ShijiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

AI Powered

Cendyn Loyalty

Vendor verified

Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Loyalty Software

Blastness - Rate Shopper + Parity Check

Vendor verified

Vendor: Blastness SpACategory: Business intelligenceSubcategory: Rate Shopping Tools

Stayntouch Hotel PMS

Vendor verified

Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Powered

Customer Relationship Management & Loyalty

Vendor verified

Vendor: Access HospitalityCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Technical specifications

Specifications

Native CRS integrations with SHR's booking engine, call center. Native CRS integrations with SHR's RMS and CRM with loyalty module. Distribution and content APIs available for custom solutions and projects powered by the CRS. SHR's products are web based solutions.

Configurations

An onboarding project manager is assigned to oversee the process and will consult with the customer on the system setup, third party vendor coordination as well as provide training and system documentation. The timeline will be established at the start of the project based on the complexity of the property or group and integrations involved.

Scalability

Multi-property and chain level configuration and management to expedite processes and established standards. All users and specific access to all menu areas may be defined and controlled by the hotelier

Fee structure

Monthly Flat Fee

Offers free trial

Pricing:

Pricing options available, Per room per month, Transactional and Revenue share pricing

Buyers

FAQs

I already have a channel manager - what's different?

Will this help with group bookings?

How does multi-property management work?

Central Reservation System CRS

Comprehensive CRS solution to seamlessly connect with hundreds of global booking platforms in addition to our robust direct booking channel options.

9 Dec 2025

Hospitality Reporting And Data Analytics

Room And Rates Management

IBE Conversion Boosters

Admin And Content Management

Cross-Platform Connectivity / Integrations

Support Level

Monthly Flat Fee