Product maison chatbot
maison chatbot
Vendor verifiedAI Native
maison chatbot
David McGloinHead of sales
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By Maison Labs
Vendor verifiedOverview
Description
Maison and Maison Chatbot provide an advanced AI Concierge solution designed exclusively for the hotel and hospitality industry. Our main function is to deliver seamless, 24/7 guest communication directly through your hotel's website. A key unique selling point is its ability to act as a seamless extension of your operations team, automating routine inquiries and freeing staff to focus on complex tasks, all while maintaining a hospitality-first approach to guest service.
This product is ideal for various types of businesses within the hotel and hospitality sector, including independent hotels, hotel chains, and small groups, seeking to enhance guest engagement and operational efficiency. Implementation is straightforward, as Maison operates as a cloud-based software solution that can be easily integrated into your existing hotel website with a simple code snippet, requiring no complex integrations or hardware.
Details
Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryWebsite chatbots
Integrations
Maison has an OpenAPI
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels
Screenshots, videos and other resources
Product features
AI And Natural Language Processing (NLP)
AI Native
AI Native
AI Native
AI Native
Chatbot Analytics and Data Security
AI Native
AI Native
AI Native
AI Native
Chatbot Integration, Connectivity And APIs
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
Live Chat Handover
Omnichannel Messaging
AI Native
AI Native
AI Native
Sentiment Analysis and Chatbot Marketing
AI Native
AI Native
AI Native
AI Native
Visual Flow Building and Chatbot Customization
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
AI Native
Support Level
AI Native
AI Native
AI Native
Integrations
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Stayntouch Hotel PMS
Vendor verified
Cloudbeds PMS
UnverifiedTechnical specifications
Specifications
Maison is AI Native utilizing both OpenAI ChatGPT and Google Gemini
Configurations
The onboarding process for Maison and Maison Chatbot is designed for seamless integration and ease of use. Our solution leverages flexible, non-proprietary web technology, allowing for straightforward implementation by simply adding a code snippet to your hotel's website. Your team will find Maison intuitive to adjust and manage, as it requires no complex dashboards or intricate systems to navigate, ensuring a rapid and efficient deployment to elevate your guest experience immediately.
Scalability
Maison's AI Concierge solution is built for robust scalability, accommodating the needs of single properties to large hotel chains seamlessly. Leveraging flexible web technology, it supports an increasing volume of guest interactions without compromising performance. The system's design allows for effortless customization across multiple properties, ensuring brand consistency while tailoring responses to specific hotel details, making it a highly adaptable and future-proof investment for growing hospitality businesses.
Fee structure
Monthly Flat Fee
Starting from:$99
Monthly Flat Fee
0 Pricing:
Maison offers a “forever-free starter tier” targeted at independent hotels and small hotel groups, meaning you can sign up with minimal commitment and start using the basics of the guest-chatbot/concierge service without upfront cost.
For larger hotels, enterprise-scale operations, or when you want full features Maison moves to a paid plan. The upgrade gives you access to the full suite of features beyond the free starter tier.
Buyers
FAQs
FAQs
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