Maison Labs

Maison is a leading AI Concierge solution exclusively designed for the hotel and hospitality industry. Our advanced chatbot acts as a seamless extension of your operations team, providing 24/7 guest communication directly through your website.

Maison delivers a comprehensive suite of functionalities within a single, integrated platform. This includes handling detailed inquiries, offering tailored recommendations, managing upsells, and streamlining booking processes, all with a hospitality-first approach. The technology is a cloud-based software solution, easily integrated into your existing hotel website with a simple code snippet, requiring no hardware.

Our product primarily supports departments such as Operations, Customer Service, Sales, and Management, by automating routine inquiries, freeing up staff, and providing valuable insights into guest preferences. This enhances guest satisfaction, improves direct bookings, and optimizes operational efficiency.