Product TourismInSky
TourismInSky
Vendor verifiedOptimized Bundle for Hospitality Industry
InSky Solutions
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By InSky Solutions
Vendor verifiedOverview
Description
TourismInSky: Streamline Hotel Operations and Enhance Guest Experiences
Industry-specific solution for hotel digitalization:
- Used by leading chains: Maistra, Liburnia, Aminess, Valamar, Arena Hospitality Group, etc.
- Over 10% of Croatian overnight stays booked through TourismInSky.
Comprehensive features, built on Microsoft Dynamics 365:
- Centralized data: All modules seamlessly share data for a unified view.
- Integrated operations: Combine sales, marketing, customer support, and social media.
- Guest-centric approach: Connect guests to past visits, loyalty profile, and interests.
- Easy to use: No special training needed, with centralized support and updates.
Award-winning solution:
- 2021 CRM Platform of the Year (Luxury Travel Guide)
- 2021 Best Customer-centric Solution in Croatia (Corporate Vision Magazine)
- 2022 Innovative Approach Award (Corporate Live Wire)
Key areas covered:
- Sales & Marketing: Contact center, MICE, groups, allotments, marketing automation, campaigns, surveys, social engagement, web intelligence.
- Loyalty Program: Unified profiles, customer value management, sales channels, partnerships.
- Operations: Case management, operations portal, facility management, activity management, IoT, mobile app.
- Business Intelligence: Power BI, email and call center reports, SLA reports.
- Artificial Intelligence: Predictions, identifying email priorities and languages, workforce scheduling.
Experience the power of TourismInSky and transform your hotel operations!
Details
Infrastructure detailsMulti-Property
Support languagesEN
CategoryHospitality operations
SubcategoryBack Office Operations Software
Integrations
InSky offers the possibility of integrating with any ERP, PMS and POS on the market (dependent on acceptance from system provider)
IndustryHospitality,Travel
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Resort properties, Independent hotels, Hospitality management companies, Conference centers and event spaces
Screenshots, videos and other resources
Product features
Back Office General
A.I. Optimization
Accounting Module
Task Management
Defects Reporting
Preventative Maintenance Module
Lost And Found
Service Recovery/Escalation
Guest Requests
Call back feature
Lost And Found
Online Reservation System
Group Reservations Management
Built-In Point Of Sale
Marketing Management
Campaign Analytics
Campaign Management
Campaign Templates
Cross and Upsell. Pre Stay, Stay, Post Stay.
Drag & Drop Template Editor
Email Marketing
Email Marketing Integration
Email Newsletters
Marketing Automation
Marketing Dashboard
Segmented Emailing (Reservation Type, Demographics, etc.)
Template Importing
Transactional Templates
WYSIWYG - HTML Editor
Guest Satisfaction Surveys
Memberships Management
Gift Cards
Insight Management (customer country / returning customer)
Turn-Away Tracking
Loyalty Program Management
Track Inter Company Transfers In Realtime
Security And Compliance
Centralized User And Role Management
Role-Based Access for Users
Password Policies
Single Sign-On (SSO) Feature Available
Inventory Management
Reservations Management
Online Appointment Booking
Group Booking Engine
Single Reservation Guest Appointments Across Multiple Visits
Activities and Classes
Mobile Optimized/Responsive
تجربة حجز قابلة للتخصيص بالكامل من خلال واجهة برمجة التطبيقات
Guest Experience and CRM
Alerts For New Guests
Alerts For New Guest Preferences
Guest Central Profile
Customer Trends and Analysis
File And Document Management
Store and Track Guest Preferences
Guest Satisfaction Surveys
Support Level
Local / Regional Support in Middle East and Africa
Office Hours Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Self service onboarding tool
Integrations
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Vendor verifiedTechnical specifications
Specifications
TourismInSky is an industry-specific business solution bundle, specifically designed and developed for hotel industry digitalization, entirely based on Microsoft technologies and it functions as an upgrade to existing products. Check out each module that constitute the bundle, or reach out to know more,
Configurations
TourismInSky is a complete solution bundle, with Microsoft Dynamics 365 being the central location of all data and state-oriented processes, with a complete service and unique guest experience. All modules use the same and unique database, and there are existing integrations with ERP, PMS, and online systems.
Scalability
It allows for combining sales and marketing activities, as well as operation, customer support, and social networks, providing the ability to connect individual guests to their previous group visit, loyalty profile, interests, and activities. With centralized support for all functionalities and updates with new ones, it is easy to use without the need for special education.
Fee structure
Project Based
Pricing:
Dependant on modules and functional specifications
Buyers
FAQs
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