Product Busy Rooms CRS
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Busy Rooms CRS

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By Busy Rooms
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Busy Rooms

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Overview

Launch year

2008

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Compatible integrations

11

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Last updated

5 Aug 2026

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Description

Busy Rooms is an adaptable cloud-based Central Reservation System (CRS) designed to be the control center for our Customers daily sales, marketing, revenue and reporting management activities.

To allow flexibility for all our Users we offer a scalable, customizable and modular approach with an option to brand our solutions as your own.

With security and mobility in mind, we are GDPR, PCI and PSD2 compliant and also provide solutions for managing the European Tour Operator Directive.

The following modules are available:

·      CRS - Central Reservation System (single & multi-property)

·      Channel Manager incl. connectivity to GDS, Meta Search, Gateways, Tour, Operators, Wholesaler and alike

·      IBE - Internet Booking Engine (various versions incl. options with flight, tours, excursions, extras & more)

·      RMS – Revenue Management System & Business Rule Engine

·      Finance Module

·      E-mail Manager

·      Business Intelligence, Intensive Reporting, Reputation Management & Competitor Data

·      CRO – Call Centre Module

·      Voucher ShopBusy


Details

Infrastructure detailsCloud
Support languagesEN
CategoryCommercial and distribution
SubcategoryCentral Reservation System (CRS)
Integrations

Busy Rooms CRS is designed to seamlessly integrate with various PMS, channel managers, OTAs, and other technology providers, making implementation quick and easy for our clients. This ensures a smooth transition and minimal disruption to your existing operations.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Vacation rental and short stay rental management companies, Hospitality management companies, Hostels and budget accommodations

Screenshots, videos and other resources

Product features

Hospitality Reporting And Data Analytics

Alerts and Notifications
Ancillary Revenue Tracking
Booking Pattern Analysis
Channel Performance
Custom Dashboards
Custom Dashboards for Hotel Groups
Custom Reports
Customizable Notifications And Alerts
Daily Reporting
Dashboarding And Data Visualization
Flexible Role Based Reporting
Guest Management Dashboard
Market Insights Reporting
Multi-Property Dashboard
Other Income Forecasting, Reporting & Analysis
Pickup Analysis
Report Exporting
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Reporting And Analytics
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Revenue Analysis
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Revenue Forecasting and Budgeting
Scheduled Reports
Booked and Stayed Room Data

Room And Rates Management

Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Geotargeted Pricing Module
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Yielding (Revenue Management) Module
Add manual rates
Add rate hurdles
Create confidential rates
Create corporate rates
Create group rates
Create package allowances
Create promotional codes
Create travel agent rates
Set rates based on dates and day of week
Availability of package reconciliation
Rate code order
Yield based on availability
Yield based on number of rates sold
Day-use room booking capability

IBE Conversion Boosters

Flexible Dates
Form Autofill
Google Hotel Ads Integration
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Price Comparison
Rate Plan Comparisons
Room Substitutions
Social Media Integration/Bookings
Automated Reporting
URL Brand protection
Price Match
Combine Room Components
Calendar Pricing Display
Amenity Icons
Google reCAPTCHA
Coupon Codes

Admin And Content Management

Call Center Functionality
Centralized User And Role Management
Channel Management And OTA Distribution
Content Management System (CMS)
Guest Profiles
Multi-Currency Support
Multi-Lingual
Multi-Property Management
Reservation Management
Supports Data Import via Excel, CSV

Cross-Platform Connectivity / Integrations

Connect To Main GDSs
Connected Channels (Only Core OTA)
Integrated Booking Engine
Integrated Channel Manager
Metasearch Connectivity
Mobile App
PMS Integration
RMS Integration
Loyalty Integration
Payment Provider Integration

Support Level

24/7 Online Support
E-Training / Online Training
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
In-product help and walk throughs

Integrations

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dailypoint Loyalty

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Vendor: dailypoint™ - The CDP for CRM & LoyaltyCategory: Guest and traveler techSubcategory: Customer Loyalty Software

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dailypoint Data Laundry

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Vendor: dailypoint™ - The CDP for CRM & LoyaltyCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)

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360° - CRM & Central Data Platform

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Vendor: dailypoint™ - The CDP for CRM & LoyaltyCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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Infor HMS (Hospitality Management Solution)

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Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Hotelogix Multi-Property Management System

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Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Hotelogix Property Management System

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Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

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Cendyn Digital Marketing Platform

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Vendor: CendynCategory: Commercial and distributionSubcategory: Marketing Platform
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Wincloud Property management solution

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Vendor: Romeo Bravo SoftwareCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

Busy Rooms CRS Configuration Needs

The Busy Rooms Central Reservation System (CRS) features a modular configuration structure that enables flexible setup and management of hospitality distribution and reservation processes. Each module is designed to address a specific business function while integrating seamlessly with the overall platform. Our team will guide and assist you during the set up process and will help to overcome any questions including proposingthe best set up for your specific needs.

Core configuration modules typically include:

  • Property Configuration – Property details, policies, and operational settings.
  • Room & Inventory Management – Room types, inventory allocation, occupancy, and availability.
  • Rate & Pricing Management – Rate plans, pricing rules, promotions, and restrictions.
  • Distribution & Channel Management – Channel mappings, OTA connectivity, and inventory synchronization.
  • Booking Rules & Reservations – Reservation workflows, booking policies, cancellations, and modifications.
  • Guest & Corporate Profiles – Customer records, corporate accounts, and loyalty information.
  • Integrations – PMS, payment gateways, revenue management systems, and third-party APIs.
  • Reporting & Administration – User roles, permissions, audit logs, operational reporting, and system monitoring.

This modular architecture allows organizations to configure only the components they require while ensuring scalability, maintainability, and consistent reservation data across all connected systems and distribution channels.

Scalability

Busy Rooms Scalability

Busy Rooms is designed with a scalable, modular architecture that supports hospitality businesses of all sizes, from independent hotels to large multi-property groups. The platform can accommodate increasing numbers of properties, users, reservations, and distribution channels without requiring significant system redesign. Its flexible configuration, cloud-based deployment, and integration capabilities enable organizations to expand operations, add new modules, and connect additional third-party systems while maintaining performance, reliability, and centralized management.

Fee structure

Package Based
Offers free trial
Pricing:

Busy Rooms uses a flexible, subscription-based pricing model tailored to each customer rather than publishing fixed prices. Pricing depends on factors such as the size of the property or hotel group, the selected software modules (e.g., CRS, Channel Manager, Booking Engine, Revenue Management), and the required integrations and services. Its modular approach allows customers to start with the features they need and add additional modules as their business grows. Subscription fees are invoiced according to the agreed contract. There will be a one time set up fee, anual maintanance and transactions fees, however these can be combined and flexible e.g. a anual falt fee for all your reservations, of transaction based either by % or flat fee. Prospective customers typically request a custom quote based on their specific requirements.

Buyers

FAQs