Product Venli Concierge
Venli Concierge
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By Venli
UnverifiedOverview
Description
The Venli Concierge is an AI-powered component of the FelixOS platform, primarily designed to deliver Omnichannel Guest Service without adding front-desk headcount.
Its main function is to serve guests by handling instant requests, booking services, and providing local recommendations across multiple touchpoints (in-room tablets, mobile web, text, and phone calls). Its two unique selling points are Capturing Ancillary Revenue through automated, personalized upsells (5-10% RevPAR uplift) and providing a 5-Star, Multi-Lingual Experience in 35+ languages.
This solution is ideal for Hotel Chains, Independent Hotels, and Multi-Property Groups seeking to elevate service. The Concierge leverages FelixOS's core integrations with your existing systems (PMS, dining, spa) for deployment, allowing it to go live and begin serving guests in just 2-3 weeks.
Details
Infrastructure detailsStand-alone
Support languagesEN
CategoryRobotics, AI and automation
SubcategoryVoice-based AI
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
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Venli Concierge
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Integrations
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Technical specifications
Specifications
Configurations
The onboarding for Venli Concierge is designed for speed and simplicity, enabling us to deploy across your property or portfolio in just 2 to 3 weeks. This process is remarkably fast because it requires zero consulting and eliminates lengthy integration timelines, operating entirely through a seamless, cloud-native connection to your existing property management and service systems. This rapid implementation ensures you achieve an immediate uplift in guest service and ancillary revenue generation.
Scalability
The Venli Concierge is built on a cloud-native, agentic architecture that ensures immediate and seamless scalability across your entire hospitality portfolio. Our solution supports growth from single independent hotels to vast multi-property chains without disruption. The system maintains consistent, high-quality guest service and automated ancillary revenue generation regardless of volume, centralizing visibility and operational standards across all locations to efficiently support your expansion strategy.
Fee structure
Monthly Flat Fee
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