Integrations

Technical specifications

Overview

Launch year

2009

Compatible integrations

Last Updated

8 Jul 2025

Description

Revinate Guest Feedback boosts your online ranking, improves your guest experience, and drives direct revenue with consolidated reputation management, guest satisfaction surveys, and best-in-class reporting.

Details

Infrastructure detailsCloud, Multi-Property

Support languagesEN

CategoryBusiness intelligence

SubcategoryReputation Management

Integrations

https://www.revinate.com/partners/

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies, Asset management companies

Screenshots, videos and other resources

Product features

General Reputation Management

Automated Reminders

Conditional Logic

Customizable surveys

Guest Satisfaction Surveys

In-Stay Guest Surveys

Responsive Surveys

Segmented Surveys

SMS Text Messaging

Management and Optimization Reputation Management

Mobile Optimized/Responsive

Multi-Property Management

Reputation Reporting and Analytics

Competitor Benchmarking

Corporate Reporting

Department Level Reporting

Reporting Dashboard

Sentiment Analysis

Review Follow Up And Resolution

Case Management/Ticketing System

Ticketing System

Workflow Management

Review Monitoring And Management

Booking.com Review Integration

Customer Review Encouragement

Email Alerts New and/or Negative Reviews

Google Review Integration

Guest feedback management

Review Response Functionality

Social Media Monitoring

Tripadvisor Review Integration

Support Level

Office Hours Online Support

24/7 Online Support

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Webinars and courses

Integrations

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Asksuite

Vendor verified

Vendor: AsksuiteCategory: Guest and traveler techSubcategory: Hotel communication omni channel chatbots

AI Native

IDeaS Function Space Revenue Management

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Book4time Spa Management

Vendor verified

Vendor: Book4TimeCategory: Hospitality operationsSubcategory: Back Office Operations Software

Predictive Personalization

Vendor verified

Vendor: The Hotels Network (Acquired by Lighthouse)Category: Commercial and distributionSubcategory: Direct Booking Conversion Tools

Conversion & Personalization

Vendor verified

Vendor: The Hotels Network (Acquired by Lighthouse)Category: Commercial and distributionSubcategory: Direct Booking Conversion Tools

BenchDirect

Vendor verified

Vendor: The Hotels Network (Acquired by Lighthouse)Category: Business intelligenceSubcategory: Competitive Benchmarking

Triptease Data Marketing Platform

Vendor verified

Vendor: TripteaseCategory: Commercial and distributionSubcategory: Direct Booking Conversion Tools

Quicktext

Vendor verified

Vendor: QuicktextCategory: Guest and traveler techSubcategory: Website chatbots

Stayntouch Hotel PMS

Vendor verified

Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hotel Booking Engine

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

AI Native

IDeaS G3 RMS

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

The SiteMinder platform

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager

Oracle Hospitality Integration Platform ( OHIP )

Vendor verified

Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

AI Powered

Cendyn CRM

Vendor verified

Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Daylight PMS

Vendor verified

Vendor: ShijiCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Powered

Duetto GameChanger

Vendor verified

Vendor: DuettoCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

AI Native

IDeaS Optix

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

IDeaS SmartSpace

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

IDeaS RevPlan

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Native

IDeaS G3 RMS

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

HotelTime PMS

Vendor verified

Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Daylight PMS

Vendor verified

Vendor: ShijiCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Powered

Juyo Analytics Data Visualisation

Vendor verified

Vendor: Juyo AnalyticsCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Asksuite

Vendor verified

Vendor: AsksuiteCategory: Guest and traveler techSubcategory: Hotel communication omni channel chatbots

RMS Cloud

Vendor verified

Vendor: RMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Whistle

Partially verified

Vendor: WhistleCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Hotelchamp Convert

Partially verified

Vendor: HotelChampCategory: Commercial and distributionSubcategory: Direct Booking Conversion Tools

Hotelchamp eCommerce

Partially verified

Vendor: HotelChampCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

protel Air cloud PMS

Partially verified

Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hotelchamp Metasearch

Partially verified

Vendor: HotelChampCategory: Commercial and distributionSubcategory: Marketing Platform

Hotel Website Builder

Partially verified

Vendor: SiteMinderCategory: Hospitality operationsSubcategory: Website Solutions

HotSoft PMS

Unverified

Vendor: Hoist GroupCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Tablecheck

Unverified

Vendor: TablecheckCategory: Hospitality operationsSubcategory: Restaurant Solution

Clock PMS+

Partially verified

Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Booking Engine

Partially verified

Vendor: Net affinityCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Channel Connect

Unverified

Vendor: Hospitality Solutions, powered by SynXis (Formerly Sabre Hospitality)Category: Commercial and distributionSubcategory: Channel Manager

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Bookscapia Booking Engine

Unverified

Vendor: BOOKscapiaCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Bookscapia Website Solutions

Unverified

Vendor: BOOKscapiaCategory: Hospitality operationsSubcategory: Website Solutions

Technical specifications

Specifications

Configurations

4 weeks

Scalability

Revinate Guest Feedback is highly scalable, catering to the evolving needs of businesses of all sizes. Whether you're a boutique hotel or a global hospitality chain, our platform adapts seamlessly to your growth trajectory. With flexible features and customizable solutions, you can easily expand your guest feedback management strategy without constraints. Our scalable architecture ensures optimal performance, regardless of the volume of feedback or the complexity of your operation, enabling you to maintain exceptional guest experiences as your business expands.

Fee structure

Package Based

Pricing:

Revinate Guest Feedback offers a flexible pricing model tailored to meet the unique needs of each client. Our pricing structure is transparent and based on factors such as the size of your property, the scope of features required, and the level of support desired. We provide competitive pricing options designed to accommodate businesses of all sizes and budgets, ensuring affordability without compromising on the quality or effectiveness of our solution. Contact our sales team to discuss pricing options and find the plan that best aligns with your requirements.

Buyers

FAQs

Can you provide recommendations on how to respond to negative reviews?

Which reviews should my staff respond to?

How can I use sentiment analysis to identify improvements to our property?

What tools can my staff leverage to use Guest Feedback efficiently?

What should I consider when crafting my survey to generate high completion rates?