Product Software of Guest Experience
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Software of Guest Experience

By myHotel
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Software de Guest Experience

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Overview

Launch year

2017

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Compatible integrations

5

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Last Updated

12 Aug 2025

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Description

myHotel is a hotel management system designed to streamline operations and enhance guest experiences. With features such as reservation management, room inventory tracking, housekeeping scheduling, and reporting tools, myHotel is perfect for independent hotels, small groups, and boutique chains looking to optimize their business processes. 


One unique selling point of myHotel is its user-friendly interface, making it easy for staff members to quickly learn and utilize the system. Additionally, myHotel offers seamless integration with popular booking engines and payment gateways, allowing for a smooth implementation process without the need for complex integrations. 


Ideal for hotels seeking a cost-effective and efficient solution to manage their operations, myHotel is the perfect choice for properties looking to improve guest satisfaction and increase revenue. Visit our website at https://myhotel.cl/ for more information.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

Product features

General Reputation Management

Customizable surveys
Guest Satisfaction Surveys
In-Stay Guest Surveys
Responsive Surveys

Management and Optimization Reputation Management

Mobile Optimized/Responsive
Multi-Property Management

Reputation Reporting and Analytics

Corporate Reporting
Semantic Analytics

Review Follow Up And Resolution

Workflow Management

Review Monitoring And Management

Analyze Data From All Reviews
Booking.com Review Integration
Email Alerts New and/or Negative Reviews
Expedia Review Integration
Google Review Integration
Guest feedback management
Review Response Functionality
Review Stream View Of All Review Portals
Tripadvisor Review Integration
AI-generated responses

Support Level

Integrations

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OPERA Cloud Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Cloudbeds PMS

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Vendor: CloudbedsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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TOTVS PMS

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Vendor: TOTVSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Arion PMS

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Vendor: ARION Hospitality SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The onboarding process for myHotel is quick and straightforward. Upon signing up, our team assists with system setup, including configuring property-specific settings, reservations, and guest management features. Integration with existing systems, such as payment processors and booking engines, is handled seamlessly. The platform is user-friendly, requiring minimal training, and our support team is available throughout the process to ensure smooth implementation. Once set up, businesses can begin benefiting from improved operations and guest services immediately.

Scalability

myHotel is highly scalable, making it suitable for businesses of all sizes, from independent hotels to large chains. The cloud-based platform grows with your business, easily accommodating multiple properties or locations without compromising performance. Its flexible architecture allows for seamless expansion, enabling businesses to add features, users, or integrations as needed. Whether managing a single property or an extensive hotel network, myHotel ensures consistent efficiency and enhanced guest experience at every scale.

Fee structure

Tiered Subscriptions

Buyers

FAQs

What is a Guest Experience software and how does it help my hotel?

It’s a platform that centralizes guest communication before, during, and after their stay. It automates surveys, manages feedback and complaints, and improves guest satisfaction in real time.

What types of hotels can use this software?

It’s ideal for independent hotels, small to mid-sized chains looking to enhance their online reputation, streamline operations, and make data-driven decisions.

Does it integrate with my PMS or other systems I already use?

Yes, myHotel integrates easily with leading PMSs, CRMs, and communication tools, so you can implement it without disrupting your daily operations.

What key features does the myHotel software offer?

myHotel includes reservation management, room inventory tracking, housekeeping scheduling, automated survey dispatch (email, WhatsApp, QR), AI-powered semantic analysis of feedback, and instant issue-case creation. All within a single intuitive platform that enables data-driven decisions and continuous guest experience improvement. Preguntar a ChatGPT