Product Loopon Post-Stay
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Loopon Post-Stay

By Loopon
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Loopon

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Overview

Launch year

2008

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Compatible integrations

17

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Last Updated

30 May 2025

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Description

Loopon Post-Stay

Your guests’ opinions don’t just reflect their stay—they shape your future success. With Loopon Post-Stay, you can collect valuable insights from your guests after their departure, helping you continuously refine your service, improve guest satisfaction, and enhance your online reputation.


Automated & Insightful Feedback Collection

Loopon Post-Stay automates the feedback process, sending personalized surveys to guests once they check out. Our beautifully designed, mobile-friendly surveys encourage high response rates, giving you authentic insights into what your guests loved—and where you can improve.


Actionable Insights at Your Fingertips

We don’t just gather feedback—we make it easy to act on. Our intuitive dashboard provides real-time analytics, sentiment analysis, and AI-powered trends, so you can identify strengths, address concerns, and make data-driven decisions that boost guest satisfaction.


Enhance Your Online Reputation

Happy guests are your best ambassadors. Loopon Post-Stay seamlessly integrates with major review platforms, making it easy for satisfied guests to share their experiences online while allowing you to handle negative feedback privately before it impacts your ratings.


Why Choose Loopon Post-Stay?

  • Automated, personalized surveys for effortless guest engagement.
  • AI-powered insights to help you improve efficiently.
  • Boost online reviews by directing satisfied guests to key platforms.
  • Seamless integration with your existing hotel systems.


With Loopon Post-Stay, guest feedback becomes more than just data—it becomes the driving force behind your hotel’s success. Start turning insights into action today!

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Conference centers and event spaces, Restaurants, cafes and retail

Screenshots, videos and other resources

marketingCollateralResource
Post-Stay Surveys
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Online Reputation
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Loopon AI
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Groups & Conferences

    Product features

    General Reputation Management

    Automated Reminders
    Conditional Logic
    Customizable surveys
    Guest Satisfaction Surveys
    Responsive Surveys
    Segmented Surveys
    SMS Text Messaging

    Management and Optimization Reputation Management

    Mobile Optimized/Responsive
    Multi-Property Management
    Set Targets

    Reputation Reporting and Analytics

    Competitor Benchmarking
    Corporate Reporting
    Department Level Reporting
    Reporting Dashboard
    Semantic Analytics
    Sentiment Analysis

    Review Follow Up And Resolution

    Case Management/Ticketing System
    Ticketing System
    Workflow Management

    Review Monitoring And Management

    Analyze Data From All Reviews
    Booking.com Review Integration
    Customer Review Encouragement
    Digital Media Monitoring
    Email Alerts New and/or Negative Reviews
    Expedia Review Integration
    Google Review Integration
    Guest feedback management
    Review Response Functionality
    Review Stream View Of All Review Portals
    Tripadvisor Review Integration

    Support Level

    Office Hours Online Support
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses
    In-product help and walk throughs

    Integrations

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    Vendor: AeroGuestCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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    Catering and Event Management Salesforce

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    Vendor: tectonicCategory: Hospitality operationsSubcategory: Sales and catering platform
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    Mews PMS

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    Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    elina PMS

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    Vendor: elinaCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    LIKE MAGIC

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    Vendor: Like MagicCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

    Technical specifications

    Specifications
    Configurations

    Loopon offers a streamlined onboarding process tailored to each client's needs. Our team collaborates closely with yours to understand your requirements, ensuring a smooth transition. From initial setup to training sessions, we provide comprehensive support every step of the way. Our goal is to minimize disruption and maximize efficiency, empowering your team to leverage our solutions effectively from day one. With Loopon, you can expect personalized assistance and dedicated guidance throughout the onboarding journey.

    Scalability

    Loopon's scalable solutions are designed to grow with your business, accommodating changes in size and complexity effortlessly. Whether you're a small boutique hotel or a large chain, our platform adapts to your needs, seamlessly handling increased demands and expanding functionalities. With flexible configurations and robust infrastructure, Loopon ensures that your operations remain efficient and effective, regardless of scale. Our commitment to scalability means that you can confidently rely on our solutions to support your growth trajectory now and in the future.

    Fee structure

    Per room per month with implementation fee
    Starting from:
    Offers free trial
    Pricing:

    Loopon offers a transparent and flexible pricing model tailored to meet the diverse needs of our clients. We understand that each business is unique, so our pricing structure is designed to provide value and affordability. With options for both monthly subscriptions and pay-as-you-go plans, you can choose the pricing model that best suits your budget and usage requirements. Additionally, our pricing is transparent, with no hidden fees or surprises, ensuring that you can plan your expenses with confidence.

    Buyers

    FAQs

    How can Loopon help me stand out from other restaurants?

    Will using Loopon take up a lot of my time?

    Is Loopon easy to integrate into my existing operations?

    How can Loopon help improve my restaurant's service?

    What kind of feedback can I collect with Loopon?

    Can Loopon help me increase my online ratings and views?

    How does Loopon integrate with my current systems and workflows?

    How does Loopon help improve guest satisfaction in a small business setting?

    Is Loopon suitable for independent hotels and small hospitality businesses?

    What is the cost of using Loopon for an independent business?

    Can Loopon support our growth as we expand to new locations?

    How can Loopon help us respond to guest feedback more effectively?

    What type of insights can we gain from Loopon's reports?

    Is Loopon suitable for businesses with a smaller number of properties?

    How can Loopon help our small chain maintain brand consistency across locations?

    Can Loopon support global operations with properties in different regions?

    How does Loopon ensure data security and compliance for large enterprises?

    What kind of reports can we generate to monitor performance across our portfolio?

    Can Loopon integrate with our existing property management system (PMS)?

    How can Loopon help manage guest feedback across multiple properties?

    What are the long-term benefits of relying on data for decision-making in hospitality?

    How can I use Loopon's data to improve may guest experience?

    What kind of reports can I generate with Loopon, and how can they benefit my business?

    Why is data analysis important for my hospitality business?

    What is Loopon, and how does it help with data analysis in the hospitality sector?

    Can I remove or dispute unfair reviews about my business?

    How does online reputation impact my business's visibility and ranking on review sites?

    What should I do if my business receives a negative review?

    How can I effectively manage online reviews for my hotel/restaurant?

    What is online reputation management, and why is it important for hospitality businesses?

    What should I do with the feedback collected from post-stay surveys?

    How can I increase the response rate to my post-stay surveys?

    What kind of questions should be included in a post-stay survey?

    When should I send a post-stay survey to my guests?

    What is a post-stay survey, and why is it important for my business?