Product Feedback Management
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Feedback Management

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By KePSLA
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Feedback Management

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2014

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Compatible integrations

2

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Last Updated

27 May 2025

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Description

KePSLA's Feedback Management solution is designed to help businesses collect, analyze, and act on customer feedback effectively. One unique selling point of our product is its AI-powered sentiment analysis, which provides deep insights into customer sentiments and preferences. Another key feature is the ability to automate feedback collection processes, saving time and resources for businesses.

This product is ideal for a wide range of businesses, including independent hotels, chains, small groups, travel management companies, and any organization looking to improve customer satisfaction and loyalty through feedback management.

KePSLA's Feedback Management solution can be easily integrated with existing systems and platforms, making implementation seamless and hassle-free for businesses. Our team of experts is on hand to assist with any integration needs and provide support throughout the setup process.

Details

Infrastructure detailsCloud
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryCustomer Communication
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

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    Product features

    Customer Communication General

    Support Level

    Integrations

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    Hotelogix Property Management System

    verifiedVendor verified
    Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Hotelogix Multi Property Manager

    verifiedVendor verified
    Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

    Technical specifications

    Specifications
    Configurations

    The onboarding process for KePSLA Feedback Management is seamless and tailored to ensure a smooth transition for our clients. Our dedicated team provides personalized guidance, assisting with setup and configuration to integrate the platform with existing systems. Comprehensive training is offered to empower users with the necessary skills to effectively utilize the solution. With ongoing support and resources readily available, we prioritize a hassle-free onboarding experience, ensuring that our clients can quickly leverage the power of Feedback Management to enhance guest satisfaction and operational efficiency.

    Scalability

    KePSLA Feedback Management offers exceptional scalability, accommodating the diverse needs of hospitality businesses as they grow. Whether you're a small independent hotel or a large hotel chain, our platform seamlessly scales to meet your growing requirements. With robust features and customizable solutions, Feedback Management ensures optimal performance regardless of the volume or complexity of feedback. From small groups to travel management companies, our scalable architecture empowers businesses to effectively manage guest feedback and drive continuous improvement within the dynamic hospitality industry.

    Fee structure

    Monthly Flat Fee
    Pricing:

    KePSLA Feedback Management offers a flexible pricing model tailored to suit the diverse needs and budgets of our clients within the hospitality industry. Our pricing structure is transparent and based on factors such as the size of your property, the scope of features required, and the volume of feedback analyzed. We provide competitive pricing options designed to ensure affordability without compromising on the quality or effectiveness of our solution. Contact our sales team today to discuss pricing options and find the plan that best aligns with your specific requirements and budget constraints.

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