Product Experience Management System
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Experience Management System

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By Journey
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Experience Management System

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Lisa ButtleSales & Partnership Director
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Overview

Launch year

2007

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Compatible integrations

1

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Last Updated

4 Sep 2025

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Description

Journey Hospitality Group Premier Software is an advanced and comprehensive solution designed to streamline operations and enhance guest experiences in the hospitality industry. With a user-friendly interface and robust features, this software is ideal for independent hotels, chains, small groups, and travel management companies looking to elevate their services.

One of the unique selling points of this product is its seamless integration capabilities, allowing for easy implementation with existing systems and technologies. This ensures a smooth transition and minimal disruption to daily operations. Additionally, the software offers powerful analytics and reporting tools, enabling businesses to make informed decisions and optimize performance.

Overall, Journey Hospitality Group Premier Software is the perfect choice for businesses looking to improve efficiency, increase revenue, and deliver exceptional service to their guests.

Details

Infrastructure detailsMulti-Property
Support languagesEN
CategoryHospitality operations
SubcategorySpa / Golf / Club management software
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

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Product features

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Integrations

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OPERA 5 Property Management (PMS)

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The onboarding process for Journey Hospitality Group's Premier Software is meticulously designed to ensure a seamless transition for our clients. Our dedicated team collaborates closely with each business, understanding their specific requirements and preferences. We provide comprehensive training sessions for staff members to ensure they are proficient in utilizing the platform effectively. With our hands-on support and guidance, businesses can quickly integrate Premier Software into their operations, optimizing efficiency and enhancing guest experiences from day one.

Scalability

Journey Hospitality Group's Premier Software offers exceptional scalability to meet the evolving needs of businesses in the hospitality industry. Whether managing a single independent hotel or overseeing a chain of properties, our platform seamlessly scales to accommodate varying levels of demand. With flexible customization options and robust backend support, Premier Software adapts effortlessly to diverse environments, ensuring consistent and efficient operations across all locations. From small boutique hotels to large hotel chains, our platform evolves alongside businesses, empowering them to grow and thrive in a dynamic market landscape.

Fee structure

Monthly Flat Fee
Pricing:

Journey Hospitality Group offers a transparent and flexible pricing model for Premier Software, tailored to suit the unique needs of businesses in the hospitality sector. Our pricing is typically based on factors such as the number of properties, volume of transactions, and desired features. We provide customizable packages to ensure affordability and value for our clients, with options for both one-time setup fees and ongoing subscription plans. Our pricing structure is straightforward, with no hidden costs, allowing businesses to easily budget and plan for the implementation of our comprehensive software solution.

Buyers

FAQs

What's the contract term?

The contract term is usually 24 months. Of course, we hope you'll enjoy our platform as much as our existing clients do. But if you do decide you want to end your contract after that time, we ask that you give us 30 days' notice.

What fees will I be charged?

Each module has an onboarding fee, which is only chargeable once and covers the cost of the team building out your site, training your teams, and guiding you through the whole onboarding process. There's also a small service fee per module, paid at the point of transaction. This means we can continue to maintain and improve the site, including rolling out new features and functionality, with no additional costs to you. We also provide you with ongoing support if you need it.

How long will set-up take?

It will take approximately 6-8 weeks from the approval of the contract to get you live.

Am I eligible to use the platform?

Our platform is compatible with some of the world's leading software providers. You can see the full list of partners we work with, here.

Will I sell more using this platform?

By giving guests the ability to book multiple experiences in one go, upgrade their booking, or add additional items to their basket, you'll soon see how much more you can sell by using our platform.