Integrations

Technical specifications

Overview

Launch year

2017

Compatible integrations

Last Updated

14 Aug 2025

Description

h2c offers Conttessa, a centralized static content management tool designed for hotel chains and groups. It simplifies the complex task of updating descriptive hotel information, such as amenities and policies, across all third-party distribution channels including OTAs, metasearch engines, and review sites.

Conttessa’s main function is to ensure content parity and consistency across all platforms, which is a key unique selling point. It saves significant time and resources by eliminating the need for manual updates on individual extranets. The tool also provides alerts for new content criteria on OTA channels, helping to maintain high content scores and improve online visibility. While the tool requires a one-off mapping of channels and room types for setup, it simplifies ongoing management, allowing staff to focus on more value-adding tasks.

Details

Infrastructure detailsStand-alone

Support languagesEN

CategoryCommercial and distribution

SubcategoryContent Management System (CMS)

Integrations

IndustryHospitality

This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Hospitality management companies

Screenshots, videos and other resources

Watch video

Product features

Channels

Google Content

Trip.com Content

Tripadvisor Content

Booking.com Content, Expedia Content, Agoda Content, etc.

CMS General

Alerts And Notifications

Centralized Data Warehouse

Climate Data

Connected Channels (Only Core OTA)

Connected Channels (OTAs, Wholesalers and Metasearch)

Content Accuracy Across Distributed Channels

Content Analysis and Optimization Of All Live Platforms

Content Audit

Content Processing/Updated by Vendor

Covid-19 Attribute

Multi-Lingual

Overall content Score Consistency/Improvement of Ranking

Supported No.of Attributes (Over 500)

Supports Data Import Via PDF, XML or CSV

Supports Policies

Support Level

Office Hours Online Support

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Integrations

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Technical specifications

Specifications

Configurations

The client selects the channels which they would like to connect to Conttessa per hotel. Content will be imported into Conttessa from those channels. The hotel must then provide feedback on the content inconsistency found.

Scalability

Conttessa is designed for scalability, making it ideal for hotel chains of all sizes. It can be implemented across multiple properties, brands, and regions, allowing central teams to manage static content for hundreds of hotels from a single platform. Each property can connect to selected distribution channels, while corporate or regional teams maintain oversight and consistency.

Beyond content distribution, Conttessa provides a competitive edge by alerting teams when new criteria are introduced on OTAs. This information is shared across departments such as Sales, Marketing, and Revenue Management, enabling them to incorporate the updates into the hotel’s own website, promotional materials, and other sales channels—ensuring consistency, faster adaptation to market changes, and maximized visibility.

Fee structure

Monthly Flat Fee

Buyers

FAQs

How will Conttessa help my hotels appear higher on OTAs?

Conttessa ensures your property descriptions, amenities, and policies are always complete and accurate across all connected OTAs. This improves your OTA “Content Scores,” which can positively impact your search rankings and visibility.

How will I know if OTAs add new content requirements?

Conttessa alerts you whenever an OTA introduces new criteria or fields. This means you can update your listings quickly and also use the new information on your own website and other sales channels to stay ahead of competitors.

How is content imported into Conttessa?

Content from the OTA channels is imported directly into Conttessa. During this process, the system highlights any discrepancies between the OTAs. Hotels can then review, update, and approve changes before pushing the corrected content back to the channels.