Product ChargeAutomation
product-logo

ChargeAutomation

By ChargeAutomation
partially_perifiedPartially verified
AI Powered

Elevating your Guest Experience

redistributor-image
ExploreTECH
Get Contact Details
Or
Contact vendor representative through Exploretech

Overview

Launch year

2015

rocket-lunch-logo
Compatible integrations

1

brand-logo
Last Updated

12 Nov 2025

rocket-lunch-logo

Description

Charge Automation is a software solution designed to streamline the chargeback management process for businesses of all sizes. Our product automates the entire chargeback process, reducing manual errors and saving valuable time and resources. With Charge Automation, users can easily track and manage chargebacks, improve revenue recovery, and enhance overall financial performance.


This product is ideal for a wide range of businesses, including independent hotels, chains, small groups, travel management companies, and more. Any organization that deals with chargebacks on a regular basis can benefit from the automation and efficiency that Charge Automation offers.


Integrating Charge Automation into your existing systems is quick and easy. Our product seamlessly integrates with popular payment gateways and accounting software, ensuring a smooth implementation process for our users. Say goodbye to manual chargeback management and hello to streamlined, automated solutions with Charge Automation. Visit our website for more information.

Details

Infrastructure detailsCloud, Add-on to a res system
Support languagesENAR
CategoryGuest and traveler tech
SubcategoryHotel online check-In/check-out solutions
Integrations

ChargeAutomation integrates with over 150 payment gateways and 60 property management and channel management systems worldwide, offering ExploreTech users an extensive and truly global connectivity network. This wide coverage ensures that hospitality operators can process payments and automate guest interactions in virtually any region or currency, while maintaining seamless synchronisation across their existing systems. The integration network is designed for flexibility, supporting diverse operational setups from independent properties to large multi-property operators. By connecting with such a broad range of payment and property management solutions, ExploreTech customers benefit from streamlined workflows, real-time automation, and the ability to deliver consistent guest experiences across global markets.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies

Screenshots, videos and other resources

Product features

Contactless Solutions General

Alerts and Notifications
Apple Watch App
Automatic Translations
AI Powered
Custom Questions
Customise With Brand Identity (Font, Logo, Colors and Images)
Developer SDK
Integrated Payment Gateway
Lobby Kiosk
Marketing Communications Opt-in
Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Currency Support
Multi-Lingual
Multi-Property Management
No Download Required
Pre-arrival Upselling And Upgrades
Web Based (Appless)
Whitelabel Capability
Guest Communication
Analytics Dashboard
WIFI Login

Payment Methods

Security And Compliance Contactless Solutions

PCI-DDS Compliant Payments
GDPR Compliant

Check-in and Check-out

Access Management (Cloud Based)
Access Management (Server Based)
Check-In Upselling
Check-Out Time Integration with PMS
Collect Deposits
Document And Passport Scanning
Door Hardware and Locks
Door Lock Integration
Door Lock Upgrade Kit
Easy Room Selection
Guest Management Dashboard
Hotel Website Check-in Portal
ID Verification
AI Powered
Keyless Entry
Pre-Registration Information Collection
Registration Card E-signature
Remote Checkin
Self Service Check-In
Self Service Check-Out
Terms And Conditions Signing
Connection with government systems for guest registration details

Support Level

Local / Regional Support in Middle East and Africa
24/7 Online Support
Chat
E-Training / Online Training
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool

Integrations

Filter:

Clear filter
product-image

HotelTime PMS

verifiedVendor verified
Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The onboarding process for Charge Automation's Upsell is seamless and tailored to the needs of each hotel or travel business. Our dedicated team collaborates closely with clients to understand their specific requirements and customize the upsell solution accordingly. We provide comprehensive training sessions for staff members to ensure they are proficient in using the system's features effectively. With our hands-on support and guidance, hotels can seamlessly integrate the upsell solution into their operations, maximizing revenue opportunities and enhancing guest satisfaction from the outset.

Scalability

Charge Automation's Upsell offers exceptional scalability to accommodate the evolving needs of hotels and travel businesses of all sizes. Whether managing a single boutique hotel or a large chain of properties, our upsell solution seamlessly scales to meet varying levels of demand. With flexible customization options and robust backend support, the solution adapts effortlessly to diverse environments, ensuring consistent and efficient upselling strategies across all locations. From startups to established enterprises, Charge Automation's Upsell evolves alongside businesses, empowering them to maximize revenue opportunities effectively and efficiently.

Fee structure

Tiered Subscriptions
Pricing:

ChargeAutomation's Upsell offers a flexible and transparent pricing model tailored to meet the diverse needs of hotels and travel businesses. Our pricing is based on factors such as the number of units, the volume of upsell transactions, and desired features. We provide customizable packages to ensure affordability and value for our clients, with options for both one-time setup fees and ongoing subscription plans. Our pricing structure is competitive and straightforward, with no hidden costs, ensuring that hotels can easily budget and plan for the implementation of our innovative upsell solution.

Buyers

FAQs

What is ChargeAutomation?

How does ChargeAutomation help hospitality businesses?

What makes ChargeAutomation different from other guest automation systems?

What types of businesses use ChargeAutomation?

What integrations does ChargeAutomation support?

How does ChargeAutomation manage payments and security deposits?

How does ID verification work?

Can ChargeAutomation handle local authority or police reporting?

Does the system support upselling and additional services?

How secure is ChargeAutomation?

Is it easy to set up?

What kind of support is available?

Can ChargeAutomation handle multiple properties or brands under one account?

How does ChargeAutomation improve guest satisfaction?

What results can operators expect after implementation?