Zaplox

Zaplox is a trusted provider of digital guest solutions focused exclusively on the hospitality industry, supporting hotel chains, independent hotels, resorts, and casinos worldwide. Our mission is to deliver a seamless, mobile-first guest journey — from reservation to checkout — while helping hotels increase efficiency and elevate service.

We offer a suite of integrated products that work together as one platform, including mobile check-in/checkout, mobile keys, guest communication and chat, digital payments, and in-app booking. Hotels can also deploy features à la carte, adding capabilities over time based on their strategy and operations.

Zaplox delivers cloud-based software as a scalable SaaS platform fully integrated with leading PMS, lock, and payment systems. We complement existing infrastructure rather than manufacturing hardware, ensuring quick implementation with minimal disruption.

Our solutions support and add value across multiple hotel departments:

• Front Desk & Guest Services – contactless check-in/checkout, mobile keys, fewer lines

• Operations – automation, reduced manual tasks, smoother workflows

• Customer Service – real-time guest communication and chat support

• IT – secure integrations and centralized digital guest management

• Management – improved efficiency, guest satisfaction, and digital transformation insights

With Zaplox, guests enjoy convenient self-service features such as mobile keys, digital registration, notifications, chat, mobile payments, and the ability to rebook with a few taps — all in a hotel-branded, white-label guest app. Hotels benefit from stronger engagement, more direct bookings, and reduced pressure on staff.