Otely

Otely offers a fully digital, outsourced room service and food ordering platform tailored to the hospitality industry, including independent hotels, medium-sized properties, large hotels and hotel groups. Our solution enhances guest experience by enabling guests to order food from the best local restaurants or the hotel’s own F&B offerings via a simple QR code scan on their smartphone—without the need for in-house kitchen operations. Otely integrates seamlessly with your hotel’s existing digital ecosystem, including PMS and digital guest directories, to automate order management and billing. Delivered as a cloud-based software platform with quick plug-and-play deployment, Otely requires no additional hardware or operational burden for your staff. This service enhances guest services, boosts upsell revenue, increases customer satisfaction and reputation, and frees operations teams to focus on core hospitality tasks. Otely is ideal for operations, F&B, guest services, and revenue management departments seeking modern, contactless service solutions.