Micedesk

Micedesk is a specialized technology provider delivering advanced AI-powered group and convention sales software for the global hotel industry, including independent hotels and large hotel chains. Our flagship product, Rocket, is a cloud-native software suite designed to automate the entire meeting, event and group inquiry workflow—from receipt and analysis to availability checks, pricing, offer generation and PMS/S&C integration—accelerating response times up to 15× and increasing conversion rates. Micedesk offers flexible delivery models that combine pure software, hybrid software with expert support teams (“Rocket & Crew”), and enterprise-grade solutions for multi-property groups, all deeply integrated with existing hotel systems via APIs and RPA where needed. Our technology is built for reservations, sales & catering, revenue management and IT departments focused on convention and group business excellence. We also provide strategic consulting to optimize data, processes and organizational adoption across departments.