Product Rocket
Rocket
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By Micedesk
UnverifiedOverview
Description
Micedesk GmbH’s Micedesk Rocket is an AI-driven event and convention sales automation platform designed to transform how hotels manage group and meeting enquiries. Rocket uses artificial intelligence to analyse incoming requests, check availability across systems, match customer profiles, and automatically generate accurate offers directly in your PMS and sales tools—dramatically accelerating response times and eliminating manual errors.
This solution is ideal for independent hotels, city properties, resorts, hotel chains, and multi-property groups seeking more efficient group sales workflows and higher conversion rates. Rocket integrates seamlessly with your existing hotel tech stack, connecting PMS, CRM, Revenue Management, and Sales & Catering systems via API or RPA for legacy platforms, so you retain existing systems while enhancing performance
Details
Infrastructure detailsCloud
Support languagesEN
CategoryCommercial and distribution
SubcategoryGroup Sales management
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties
Product features
General Group Sales Management
Guest engagement Group Sales
Group sales operations
Data analytics and reporting group sales
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
The onboarding process for Micedesk Rocket begins with a detailed discovery session to understand your event sales objectives and current systems, followed by tailored configuration of AI rules and workflows. Our team then connects Rocket to your PMS, CRM, and sales tools, conducts rigorous testing, and customises templates to your brand standards. Training and dedicated support ensure your team is confident and productive from day one, delivering faster responses and higher group conversion performance.
Scalability
Scalability with Micedesk Rocket is engineered for growth, supporting individual properties as effectively as large multi-property portfolios. The platform adapts to increased enquiry volumes, more complex event types, multilingual communication, and expanded user access without impact to performance. Cloud-based infrastructure ensures seamless expansion across regions and brands, while flexible integration capabilities allow Rocket to scale with your existing technology stack. As your business grows, Rocket continues to deliver consistent, reliable sales automation and higher conversion outcomes.
Fee structure
Monthly Flat Fee
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FAQs
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