Lobby

Lobby is an AI-powered booking automation platform designed for hotels, hospitality groups, restaurants, private dining venues, event spaces, attractions, and experiences. The platform automates complex booking workflows, including group reservations, availability checks, quotations, room blocks, event proposals, booking amendments, and follow-ups.

Delivered as cloud-based software, Lobby integrates with existing email inboxes, property management systems (PMS), customer relationship management (CRM) platforms, and booking systems. It offers configurable automation, allowing teams to review and approve AI-generated responses or automate eligible bookings end to end.

Lobby supports reservation, sales, revenue management, and event operations teams by reducing manual administration, improving response times, and helping businesses convert more booking enquiries. Its flexible integrations and guided onboarding enable hospitality businesses to streamline workflows while continuing to use their existing systems and processes.