Exclusivi

Exclusivi is a guest engagement and upselling platform focused on the hospitality industry, serving hotel chains, independent hotels, and vacation rental businesses. Our platform helps properties drive revenue, increase reviews and repeat guests, and reduce operational costs at scale.

We provide a suite of fully integrated products that work together — while still allowing properties to deploy individual modules à la carte when needed. Exclusivi delivers unified tools for contactless hospitality, guest communication, and personalized upselling across mobile, Wi-Fi, TV, digital signage, kiosks, and web. In parallel, we offer staff apps for operations, reputation management, loyalty, and guest targeting during the stay.

Our technology includes both software and complementary hardware, with software available in cloud or on-premise deployments depending on property needs.

Key capabilities include mobile check-in, real-time feedback, automated pre-arrival communication, AI-powered upselling, restaurant/spa/activity booking engines, room & beach service ordering, digital signage, TV apps, operations dashboards, maintenance and housekeeping apps, and analytics — all supported by our team for integrations, content, training, and campaigns.

Exclusivi supports multiple departments across the organization, including:

• Sales & Revenue – upselling, promotions, loyalty, conversion optimization

• Operations & Housekeeping – mobile tasking, workflows, efficiency tools

• F&B – ordering, reservations, packages, and upsell opportunities

• Customer Service / Guest Relations – messaging, feedback, service recovery

• Management – analytics, reporting, performance insights

• IT – secure integrations, centralized digital platform

• Ticketing & Activities – reservations, payments, guest experiences

Now deployed in 200+ hotels across 15 countries, Exclusivi helps hospitality brands deliver personalized digital experiences while improving efficiency and profitability.