Biteluxe

Biteluxe is a specialised guest experience and messaging partner for the hospitality industry, serving independent hotels, boutique properties and hotel groups seeking to elevate guest engagement and revenue through personalised communications. Rather than offering standalone software that hotels must configure themselves, Biteluxe delivers a fully managed AI-enhanced messaging service—particularly focused on WhatsApp and similar guest chat channels—that handles everything from strategy design and custom AI concierge creation to ongoing optimisation and integration with your existing tech stack, including PMS and CRM systems. Biteluxe’s cloud-oriented approach requires no dashboards or software management by hotel teams, freeing staff from repetitive messaging tasks while increasing upsell opportunities across F&B, spa bookings, room upgrades, check-in/out and post-stay engagement. Ideal for operations, guest services, revenue management, marketing and front-office departments, Biteluxe drives higher satisfaction, stronger direct relationships and measurable revenue uplift with minimal internal workload.