Product Biteluxe
Biteluxe
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UnverifiedWe craft a bespoke AI that sounds so much like your staff, guests can't tell the difference.
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By Biteluxe
UnverifiedOverview
Description
Biteluxe is a fully-managed AI guest messaging and engagement service that transforms hotel communications by making WhatsApp the central guest channel. It delivers personalised conversations that feel as natural as speaking with your best staff, automating pre-arrival, in-stay and post-stay messages that drive upsells for F&B, room upgrades, spa bookings, and experiences while saving staff hours on routine inquiries. Biteluxe also captures high-value guest data for CRM and marketing use, improving satisfaction and revenue through contextual engagement.
Ideal for independent hotels, luxury properties, boutique groups and multi-property portfolios seeking to modernise guest interactions and increase revenue from direct channels, Biteluxe is delivered as a fully managed service rather than self-administered software. It integrates with your existing Property Management System (PMS), CRM and digital touchpoints to synchronise guest data, messaging triggers and automated workflows, ensuring seamless implementation and consistent performance without adding technical burden to hotel teams
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Communication
IndustryHospitality
This solution is suitable for:Serviced apartments and extended-stay properties
Product features
Customer Communication General
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
The onboarding process for Biteluxe begins with an in-depth consultation to understand your brand voice, guest journeys, and revenue goals. Our team configures your AI messaging flows, integrates with your Property Management System and CRM to synchronise guest data, and customises WhatsApp and other communication channels to your identity. After rigorous testing, we provide training and ongoing support, ensuring a seamless launch that enhances engagement, drives upsells, and frees your staff from routine messaging tasks
Scalability
Biteluxe is built to scale seamlessly with your hospitality business, supporting properties of all sizes from boutique hotels to large multi-property portfolios. Its cloud-based AI infrastructure handles increasing guest interactions, additional languages, and expanded service offerings without any performance degradation. As your operation grows, Biteluxe easily incorporates new channels, workflows, and datasets while maintaining consistent engagement standards, ensuring reliable, personalised guest communication that drives revenue and satisfaction across all properties.
Fee structure
Monthly Flat Fee
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