Vendorchatlyn - The AI Communication Hub for Hospitality
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chatlyn - The AI Communication Hub for Hospitality

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Vienna HQ
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Nicolas VorsteherCEO
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About company

Type: Private
Founded

2022

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Brands

1

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Products

2

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Company size

11-50

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Last Updated

10 Jun 2026

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🚀 chatlyn – The Ultimate AI-Powered Communication Hub for Hospitality


chatlyn is the #1 AI-driven communication platform designed for hotels, resorts, and travel agencies to streamline guest engagement, boost satisfaction, and increase revenue.


🔹 All Guest Conversations in One Unified Inbox


📩 Omnichannel Inbox: Manage guest interactions from WhatsApp, Email, SMS, Instagram, Facebook Messenger, Webchat, Telegram, and more—all in one place.

🎯 AI-Powered Ticketing System: Never miss a guest request—automate, delegate, and track inquiries effortlessly.


🔹 AI Automation & Marketing to Enhance Guest Experience


💬 Smart Webchat Widget: Engage website visitors in real time and convert inquiries into bookings.

📢 WhatsApp Newsletters & Campaigns: Target guests with automated, personalized messages at scale.

🤖 AI Assistants: Automate responses, upsell services, and provide 24/7 multilingual support.


🔹 Powerful Integrations for Data-Driven Decisions


🔗 Seamless PMS, CRM & POS Integrations: Connect to Mews, Oracle, Apaleo, Clock PMS, HubSpot, Salesforce, and more for real-time guest insights.

📊 Actionable Analytics: Leverage guest data to improve communication, increase loyalty, and drive more bookings.


🔹 Secure, Scalable & GDPR-Compliant


🔒 100% GDPR Compliant: Keep guest data secure and private.

📱 Accessible Anywhere: Use chatlyn via web, iOS, and Android apps—stay connected from anywhere.


🚀 Transform guest communication, boost revenue, and enhance hospitality service with chatlyn today!


🔗 Learn more → https://chatlyn.com

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News

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chatlyn Omnichannel

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Category: Guest and traveler techSubcategory: Hotel communication omni channel chatbotsIntegrations: 16Launch year: 2022
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chatlyn AI Chatbot

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Category: Guest and traveler techSubcategory: Website chatbotsIntegrations: 18Launch year: 2023

Sales coverage regions

Pacific

Solomon IslandsAustralia

Europe

RussiaFinlandAustriaFranceGermanyGibraltarPolandSpainSwedenSwitzerlandUnited KingdomAland IslandsAlbaniaAndorraBelarusBelgiumBosnia and HerzegovinaBulgariaCroatiaCyprusCzech RepublicDenmarkEstoniaFaroe IslandsGreeceGuernseyHungaryIcelandIrelandItalyJerseyLatviaLiechtensteinLithuaniaLuxembourgMaltaMan (Isle of)MoldovaMonacoMontenegroNetherlandsNorth MacedoniaNorwayPortugalRomaniaSan MarinoSerbiaSlovakiaSloveniaSvalbard and Jan Mayen IslandsUkraineVatican City State (Holy See)

North America

HaitiUnited StatesGreenlandCanada

Asia

IranMaldivesSingapore

Middle East

BahrainIraqIsraelJordanKuwaitLebanonOmanQatarSyriaTurkeyYemenPalestinian Territory OccupiedGeorgiaArmeniaSaudi ArabiaUnited Arab Emirates

Africa

AlgeriaAngolaBeninBotswanaBritish Indian Ocean TerritoryBurkina FasoBurundiCameroonCape VerdeCentral African RepublicChadComorosCongoDemocratic Republic of the CongoDjiboutiEgyptEquatorial GuineaEritreaEswatiniEthiopiaGabonFrench Southern TerritoriesGhanaGuineaGuinea-BissauIvory CoastKenyaLesothoLiberiaLibyaMadagascarMalawiMaliMauritaniaMauritiusMayotteMoroccoMozambiqueNamibiaNigerNigeriaRwandaSaint HelenaSao Tome and PrincipeSenegalSeychellesSierra LeoneSomaliaSouth AfricaSouth SudanSudanTanzaniaThe GambiaTogoTunisiaUgandaWestern SaharaZambiaZimbabwe

Support categories

Hotel communication omni channel chatbots Website chatbots
Location
Headquarters: Renngasse 4/R4-4 Vienna Austria