Overview

Launch year

2017

Compatible integrations

1

Last updated

24 Feb 2026

Description

Verity Guest Loyalty Suite is a comprehensive, AI-powered loyalty management platform built for the hospitality industry to help hoteliers design, launch and manage effective guest rewards programmes that drive repeat stays and deepen brand affinity. Its advanced rules engine supports targeted loyalty strategies, membership tiers, rewards and redemption flows, while a personalised guest portal enables members to view status, redeem benefits and engage directly with your brand.

Ideal for independent hotels, boutique properties, hotel groups and large chains seeking to increase guest retention, repeat bookings and lifetime value, the Loyalty Suite supports both B2C guest programmes and B2B agent recognition schemes tailored to complex hospitality loyalty needs.

Delivered as cloud-based software, Verity Guest Loyalty Suite integrates seamlessly with your existing PMS, CRM and guest engagement systems via APIs, ensuring unified data flows and consistent member experiences without disrupting your current technology ecosystem.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryCustomer Loyalty Software

IndustryHospitality

This solution is suitable for:Enterprise hotel chains

Product features

General Customer Loyalty

Marketing Management

Support Level

Integrations

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OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

Our onboarding process is structured to ensure a smooth and efficient launch. We begin with a discovery and planning phase to define program objectives, loyalty structure and brand requirements. Our team then configures the platform, integrates with existing systems such as PMS, POS and CRM where required, and migrates relevant guest data. Comprehensive training, testing and performance validation follow, ensuring your teams are fully prepared to manage and optimise the loyalty program from day one.

Scalability

Verity Guest Loyalty Suite is built on a cloud-native architecture that scales seamlessly from single properties to large, multi-site hotel groups. It supports unlimited members, multiple loyalty tiers, and complex reward structures, allowing programmes to grow with your business. Its API-driven integrations maintain consistent data across PMS, CRM, and engagement platforms, ensuring a unified member experience. The platform adapts to increasing volumes of transactions and interactions, enabling hoteliers to expand loyalty initiatives without compromising performance or operational efficiency.

Fee structure

Monthly Flat Fee

Buyers

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