Integrations

Technical specifications

Overview

Launch year

2024

Compatible integrations

Last Updated

21 Aug 2025

Description

TrustYou CDP is a comprehensive guest feedback platform designed to help hospitality businesses understand and improve their guest experience. It collects and analyzes guest reviews from various online channels, providing actionable insights to drive operational excellence and enhance guest satisfaction.

Ideal for hotels, chains, and independent properties, TrustYou CDP offers unique selling points such as real-time feedback monitoring and in-depth analytics. Businesses can identify trends, measure performance against competitors, and implement targeted improvements.

To leverage the full potential of TrustYou CDP, integration with existing property management systems (PMS) is often recommended. This ensures seamless data flow and enhances the platform's effectiveness.

Details

Infrastructure detailsStand-alone

Support languagesEN

CategoryBusiness intelligence

SubcategoryCustomer Data Platform (CDP)

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Conference centers and event spaces, Restaurants, cafes and retail

Screenshots, videos and other resources

Product features

Show AI Powered product features only

Customer Data Unification

Customer Profiling

AI Powered

Data Deduplication

AI Powered

Guest Profiles

AI Powered

Segmented Messaging (Reservation Type, Demographics)

AI Powered

Data Analytics and Reporting CDP

Campaign Analytics

AI Powered

Dashboarding And Data Visualization

AI Powered

Data Analysis And Reporting

AI Powered

Email/Marketing Automation (MailChimp, Sendgrid, Salesforce Marketing Cloud, etc)

AI Powered

Guest Feedback Management

AI Powered

Marketing Dashboard

AI Powered

Data Cleansing, Transformation and Enrichment

Management and Optimization CDP

Automated Data Gathering And Integration

AI Powered

Automated Pre-Stay Emails

AI Powered

Centralized User And Role Management

AI Powered

Emailing Automation (Pre and Post Stay)

AI Powered

Multi-Property Management

AI Powered

Real Time Data Collection

AI Powered

Support Level

Webinars and courses

AI Powered

Self service onboarding tool

AI Powered

Integrations

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LIKE MAGIC

Partially verified

Vendor: Like MagicCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Technical specifications

Specifications

Configurations

The TrustYou CDP onboarding process is designed to be seamless and efficient. Our dedicated team will work closely with you to understand your specific needs and goals. We'll provide comprehensive training on the platform's features and functionalities, ensuring you can start leveraging its benefits quickly. Once you've completed the initial setup, our ongoing support ensures you get the most out of TrustYou CDP.

Scalability

TrustYou CDP is designed to scale with your business. Whether you're a small independent hotel or a large international chain, our platform can handle your growing needs. As your property portfolio expands or your feedback volume increases, TrustYou CDP adapts seamlessly, ensuring you always have the insights and tools you need to deliver exceptional guest experiences.

Fee structure

Monthly Flat Fee

Starting from:

$349

Pricing:

Full Customer Data Management incl. Full Customer Overview, Revenue Dashboard, Audience Building, Targeted Marketing Campaigns. Pricing starts at 349€/month per property

Buyers

FAQs