
TeamStream by The Digital Hotelier

Overview
Description
TeamStream Premium is The Digital Hotelier’s all-in-one operations platform, built to streamline hotel back-of-house functions—empowering housekeeping, maintenance, and engineering teams to work smarter, faster, and more efficiently.
At the core of the solution is a powerful Housekeeping module that allows supervisors to assign rooms, track progress in real time, and monitor room statuses (Clean, Dirty, Occupied). With optional integration to GRMS systems, it can reflect Do Not Disturb or Make My Room preferences automatically. VIP and VVIP checklists ensure high-touch guest experiences, while features like minibar inventory management and Lost & Found tracking help maintain accuracy and accountability. All actions are accessible via mobile or desktop for seamless use across teams.
The Maintenance module allows any staff member to report issues instantly, complete with image uploads. These requests are routed to the engineering team, who can track work progress, log spare parts used, record service time, and even deactivate rooms for major repairs or refurbishments. Updates reflect in real time, ensuring full visibility and faster turnaround.
Checklists and Audits are fully customizable to maintain brand standards across every room and maintenance task. Supervisors can implement structured SOPs for cleaning types (e.g., departure, stayover, deep clean) or engineering routines, ensuring consistency and compliance throughout the operation.
With built-in Time Tracking, the platform logs duration per room clean, providing valuable insights into staff performance and room turnaround time. Reports can be filtered by housekeeper, floor, or department, enabling managers to optimize staffing and identify training needs.
The Training and Support component of TeamStream Premium ensures a smooth onboarding experience. Our implementation team delivers full training across all departments prior to launch. Built-in support features like chat assistance, auto-translated messaging, and access-level control further enhance day-to-day usability and communication between teams.
From mobile-first task management to intelligent reporting and seamless department coordination, TeamStream Premium transforms hotel operations into a digitized, efficient, and data-driven experience.
Details
Integration with PMS (Property Management Systems)
TDH integrates seamlessly with leading PMS solutions to enable real-time synchronization of critical operations.
Integration with POS (Point of Sale Systems)
TDH connects with industry-standard POS systems to facilitate efficient food and beverage operations.
Screenshots, videos and other resources
Product features
Integrations
Filter:
OPERA Cloud Property Management (PMS)
OPERA 5 Property Management (PMS)
The Digital Hotelier
Infrasys POS
RMS Cloud
protel Air cloud PMS
Oracle MICROS Simphony POS
XnPOS
Deliverect
Technical specifications
POS (Simphony Cloud):
1.Employee Creation: Kindly create an employee in the POS and provide the employee ID.
2.RvcRef (Restaurant ID): Please share the RvcRef for all outlets we intend to include.
For additional information, please refer to the following link: Oracle Cloud Marketplace
PMS (OPERA On-Premises):
Our interface is listed as Oracle Hospitality OPERA MSC Interface for TeamStream by Digital Hotelier Software Solutions. Please provide this listing ID to your Oracle sales or account management team to initiate the setup process. Once the setup is complete, kindly share the IP addresses and ports for each connection.
PMS (OPERA Cloud):
1. SSD URL
2. Chain Code
3. Hotel Id
4. Region
5. You must have OPERA Cloud Foundations license in order to access OHIP APIs
Please feel free to reach out if you have any questions.
Onboarding to The Digital Hotelier
The Digital Hotelier (TDH) provides a seamless onboarding process for hospitality businesses, ensuring quick integration and minimal disruption to operations. Here’s how we onboard you to our platform:
If all the information is provided on time by the property, it will take between 2 to 3 weeks to go live. The implementation team will provide a full training to all departments.
The QR Code stands are included in the Set-up fee and will be provided by TDH. All translations are included in the Set-up fee.
Post-Onboarding Support
With The Digital Hotelier, you gain a fully integrated ecosystem to manage your property’s operations efficiently and enhance guest experiences. For more information on how to get started or integrate your systems, please contact us.
The Digital Hotelier Platform is fully scalable for any hotel chain of any size.
Fee structure
Includes all advanced operational features to streamline hotel management:
✔ Advanced Reporting – Generate reports on occupancy, revenue, and guest satisfaction
✔ Housekeeping Module – Track room statuses, assign cleaning tasks, manage mini-bar inventory, and monitor lost & found items
✔ Maintenance Module – Report and track maintenance issues for quick resolution
✔ Task Management – Assign, monitor, and ensure completion of daily tasks
✔ Staff Scheduling – Optimize workforce efficiency with automated scheduling
✔ Performance Metrics – Track individual and department productivity
💰 Pricing:
Buyers
FAQs
FAQs