TeamStream by The Digital Hotelier

TeamStream Premium is The Digital Hotelier’s all-in-one operations platform, built to streamline hotel back-of-house functions—empowering housekeeping, maintenance, and engineering teams to work smarter, faster, and more efficiently.

At the core of the solution is a powerful Housekeeping module that allows supervisors to assign rooms, track progress in real time, and monitor room statuses (Clean, Dirty, Occupied). With optional integration to GRMS systems, it can reflect Do Not Disturb or Make My Room preferences automatically. VIP and VVIP checklists ensure high-touch guest experiences, while features like minibar inventory management and Lost & Found tracking help maintain accuracy and accountability. All actions are accessible via mobile or desktop for seamless use across teams.

The Maintenance module allows any staff member to report issues instantly, complete with image uploads. These requests are routed to the engineering team, who can track work progress, log spare parts used, record service time, and even deactivate rooms for major repairs or refurbishments. Updates reflect in real time, ensuring full visibility and faster turnaround.

Checklists and Audits are fully customizable to maintain brand standards across every room and maintenance task. Supervisors can implement structured SOPs for cleaning types (e.g., departure, stayover, deep clean) or engineering routines, ensuring consistency and compliance throughout the operation.

With built-in Time Tracking, the platform logs duration per room clean, providing valuable insights into staff performance and room turnaround time. Reports can be filtered by housekeeper, floor, or department, enabling managers to optimize staffing and identify training needs.

The Training and Support component of TeamStream Premium ensures a smooth onboarding experience. Our implementation team delivers full training across all departments prior to launch. Built-in support features like chat assistance, auto-translated messaging, and access-level control further enhance day-to-day usability and communication between teams.

From mobile-first task management to intelligent reporting and seamless department coordination, TeamStream Premium transforms hotel operations into a digitized, efficient, and data-driven experience.