Integrations

Technical specifications

Overview

Launch year

2009

Compatible integrations

Last Updated

14 Nov 2025

Description

The CRS provides centralized control and optimization for managing distribution across various selling channels such as websites, call centers, OTAs, GDS, and metasearch. It provides real-time updates and easy implementation of hotel distribution strategies. The tool integrates with the hotel tech ecosystem, including PMS, OTA, RMS, CRM, and payments, and offers revenue management controls to increase REVPAR. The AI assistant provides time-saving in application language translations and content generation and enforces best practices. Overall, the CRS helps users streamline distribution, improve efficiency, and maximize revenue.

Details

Infrastructure detailsCloud, Open API, Multi-Property

Support languagesEN

CategoryCommercial and distribution

SubcategoryCentral Reservation System (CRS)

Integrations

Dedicated integrations team to assist with the certification for customers and vendors. The CRS connects to hundreds of selling channels, over 50 PMSs in addition to multiple payment gateways, CRMs and RMSs.

IndustryHospitality

This solution is suitable for:Enterprise hotel chains

Product features

Hospitality Reporting And Data Analytics

Channel Performance

Custom Reports

Daily Reporting

Flexible Role Based Reporting

Guest Management Dashboard

Report Exporting

Reporting And Analytics

Scheduled Reports

Room And Rates Management

Automated Room-Type Pricing

Availability Restrictions

Blended Rates And Promotions

Bulk Updating

Derived Rates

Dynamic pricing options based on availability and number of bookings

Geotargeted Pricing Module

Group Reservations Management

Inventory Grid

Inventory Management

Inventory Restrictions (Allocations & Overbookings)

Lead Days Restrictions

Lenght of Stay (LOS) Restrictions

Policies (Cancellation, Guarantee & Payment)

Rate Packaging Handling Functionality

Yielding (Revenue Management) Module

IBE Conversion Boosters

A/B Testing And Optimization

Booking Abandonment Recapture

Customizable Exit Intent Modals

Google Hotel Ads Integration

Mobile Optimized/Responsive

Multi-Lingual (Guest Facing)

Rate Plan Comparisons

Room Substitutions

Tripadvisor Review Integration

Urgency Messaging Widget

Automated Reporting

URL Brand protection

Admin And Content Management

Automated Messages Based on PMS Data

Call Center Functionality

Centralized User And Role Management

Channel Management And OTA Distribution

Guest Profiles

Multi-Currency Support

Multi-Lingual

Multi-Property Management

Reservation Management

Cross-Platform Connectivity / Integrations

Connect To Main GDSs

Connected Channels (Only Core OTA)

Integrated Booking Engine

Integrated Channel Manager

Metasearch Connectivity

Mobile App

PMS Integration

RMS Integration

Support Level

Office Hours Online Support

24/7 Online Support

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Integrations

Filter:

Clear filter

Revenue Management System RMS

Vendor verified

Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Horizon Distribution

Vendor verified

Vendor: ShijiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

AI Powered

Cendyn Loyalty

Vendor verified

Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Loyalty Software

OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Oracle Hospitality Integration Platform ( OHIP )

Vendor verified

Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

AI Powered

Duetto GameChanger

Vendor verified

Vendor: DuettoCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Quicktext

Vendor verified

Vendor: QuicktextCategory: Guest and traveler techSubcategory: Website chatbots

Hotel Booking Engine

Vendor verified

Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Hotel CRM

Vendor verified

Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Stayntouch Hotel PMS

Vendor verified

Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Versa PMS

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Property Management System (PMS)

The SiteMinder platform

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager

AI Native

IDeaS G3 RMS

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

AI Powered

Cendyn Digital Marketing Platform

Vendor verified

Vendor: CendynCategory: Commercial and distributionSubcategory: Marketing Platform

Agilysys Spa

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Spa / Golf / Club management software

Agilysys Golf

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Spa / Golf / Club management software

Agilysys Sales & Catering

Vendor verified

Vendor: AgilysysCategory: Hospitality operationsSubcategory: Sales and catering platform

OPERA 5 Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Umni AI Chatbot

Vendor verified

Vendor: UmniCategory: Guest and traveler techSubcategory: Website chatbots

Blastness - IMS

Vendor verified

Vendor: Blastness SpACategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Blastness - Business Intelligence

Vendor verified

Vendor: Blastness SpACategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Blastness - Rate Shopper + Parity Check

Vendor verified

Vendor: Blastness SpACategory: Business intelligenceSubcategory: Rate Shopping Tools

AI Powered

Blastness - RMS

Vendor verified

Vendor: Blastness SpACategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

AI Powered

Blastness - Market Intelligence

Vendor verified

Vendor: Blastness SpACategory: Business intelligenceSubcategory: Market Intelligence Tools

AI Powered

360° - CRM & Central Data Platform

Vendor verified

Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Stayntouch Hotel PMS

Vendor verified

Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Horizon Distribution

Vendor verified

Vendor: ShijiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Hotel Booking Engine

Vendor verified

Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Hotel CRM

Vendor verified

Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

GuestChat

Vendor verified

Vendor: GuestChatCategory: Guest and traveler techSubcategory: Website chatbots

myHotel

Vendor verified

Vendor: NEORCHACategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

myCheckIn (eReg and eFolio)

Vendor verified

Vendor: NEORCHACategory: Hospitality operationsSubcategory: E-registration and identity verification

Infor HMS (Hospitality Management Solution)

Vendor verified

Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

myCheckIn (eReg and eFolio)

Vendor verified

Vendor: NEORCHACategory: Hospitality operationsSubcategory: E-registration and identity verification

RezGain Channel Manager

Partially verified

Vendor: RateGainCategory: Commercial and distributionSubcategory: Channel Manager

Apaleo Open PMS

Partially verified

Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hotel Distribution

Unverified

Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Commercial and distributionSubcategory: Channel Manager

RezGain Channel Manager

Partially verified

Vendor: RateGainCategory: Commercial and distributionSubcategory: Channel Manager

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Native CRS integrations with SHR's booking engine, call center. Native CRS integrations with SHR's RMS and CRM with loyalty module. Distribution and content APIs available for custom solutions and projects powered by the CRS. SHR's products are web based solutions.

Configurations

An onboarding project manager is assigned to oversee the process and will consult with the customer on the system setup, third party vendor coordination as well as provide training and system documentation. The timeline will be established at the start of the project based on the complexity of the property or group and integrations involved.

Scalability

Multi-property and chain level configuration and management to expedite processes and established standards. All users and specific access to all menu areas may be defined and controlled by the hotelier

Fee structure

Monthly Flat Fee

Offers free trial

Pricing:

Per room per month pricing Transactional pricing Revenue share pricing

Buyers

FAQs

Central Reservation System CRS

Comprehensive CRS solution to seamlessly connect with hundreds of global booking platforms in addition to our robust direct booking channel options.

14 Nov 2025

Hospitality Reporting And Data Analytics

Room And Rates Management

IBE Conversion Boosters

Admin And Content Management

Cross-Platform Connectivity / Integrations

Support Level

Monthly Flat Fee