Product Retailing
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Retailing

By Aven Hospitality
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Maximize the value of every stay

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ExploreTECH

Overview

Launch year

2022

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Compatible integrations

5

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Last updated

22 Jun 2026

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Description

To guests, every experience with a hotel matters. Aven Hospitality Retailing helps hoteliers build a more resilient business, adding a variety of new revenue levers beyond rooms and occupancy. With personalized guest recommendations, unified checkout and inventory management, and integrated fulfillment, you can easily sell goods, services, experiences, and policies – with or without a room. With Aven, every offer becomes a catalyst for growth, and every stay becomes an experience to remember. 


Aven Hospitality Retailing helps you build a more resilient business, adding a variety of new revenue levers beyond rooms and occupancy.

  • Sell any Offer at Scale
  • Increase Total Revenue
  • Easily Manage Logistics
  • Customize Every Stay
  • Build Your Competitive Edge

Details

Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryCommercial and distribution
SubcategoryUpselling Solutions
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hospitality management companies, Restaurants, cafes and retail

Screenshots, videos and other resources

Product features

Data Analytics and Reporting

Conversion Rate Reports
Google Analytics tracking
Export results in Excel or CSV

Integration, Connectivity And APIs Upselling

Open API

Upselling Capabilities /Options

Dynamic Upgrade Pricing
Future Stay Offers
Manual Addition Of Extras Or Packages
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
On Property Upsells
Packages & deals
Pre-Arrival Emails
Property Level management
Real Time Live Availability
Supports Multiple PMS
Upsell Services And Offers
Attribute based selling

Upselling automation

PMS Posting
Persona engine for improved conversion
Weekly availability (day of the week and time based)

Upselling customization

Customize With Brand Identity (Font, Logo, Colors & Images)
Branded emails
Image gallery

Languages supported for your guests

Arabic
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Simple Mandarin
Spanish

Upselling settings and management

Support Level

24/7 Online Support
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool

Integrations

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OTA Distribution

verifiedVendor verified
Vendor: Aven HospitalityCategory: Commercial and distributionSubcategory: Channel Manager

AI Powered

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Cendyn Digital Marketing Platform

verifiedVendor verified
Vendor: CendynCategory: Commercial and distributionSubcategory: Marketing Platform
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Wincloud Property management solution

verifiedVendor verified
Vendor: Romeo Bravo SoftwareCategory: Hospitality operationsSubcategory: Property Management System (PMS)

AI Powered

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Refund Protect

verifiedVendor verified
Vendor: Protect GroupCategory: Guest and traveler techSubcategory: Insurance technology
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Mews PMS

unverifiedUnverified
Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

Contact Aven for Details.

Scalability

Aven Hospitality’s Retailing solution offers exceptional enterprise-grade scalability, transforming your properties into multi-channel commerce engines that maximize ancillary revenue. Integrated directly with our cloud-native SynXis Central Reservation System, the platform allows you to effortlessly deploy, manage, and scale diverse standalone or room-tied offers—from services and goods to curated experiences—across a single hotel or a global multi-brand portfolio. Backed by scalable AI architecture, it handles massive transactional volumes seamlessly, automating fulfillment routing to keep operations flawless as your e-commerce ecosystem grows.

Fee structure

Monthly Flat Fee

Buyers

FAQs

What areas of my hotel can Aven Hospitality support?What areas of my hotel can Aven Hospitality support?

Which types of hotels can benefit from Aven Hospitality’s solutions?

What level of support does Aven Hospitality provide for customers?

Are Aven Hospitality’s products available globally?

I’d like to integrate my technology with Aven Hospitality’s solutions. How do I get started?

How is Aven Hospitality using AI to increase hotel revenue?

What is hotel channel manager software?

What is a Global Distribution System (GDS)?

What is RevPAR?

Did Sabre Hospitality change its name?

Why are some solutions no longer listed as part of the product suite?