Product MailPilot
MailPilot
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UnverifiedDIE PERFEKTE CUSTOMER JOURNEY FÜHRT IN IHR HOTEL
Christian HechenblaiknerCo-Owner
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By Media.tel
UnverifiedOverview
Description
MailPilot is an AI-enhanced email management and automation platform designed to streamline business communications by helping teams compose, organize, prioritize and respond to high volumes of email more efficiently while maintaining brand-consistent messaging. It accelerates workflow by automating repetitive responses, smartly categorizing conversations, and enhancing productivity for sales, support and operations teams. MailPilot is ideal for hospitality businesses, independent hotels, chains, travel management companies and service-oriented organizations that rely on timely, personalized email communication with guests and partners. To implement the technology effectively, MailPilot connects with your existing email systems (such as Gmail and Outlook) via secure integration, enabling synchronization of inboxes and automated workflows without replacing your core email infrastructure.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties
Product features
Automation
Contact Management
Customer Service
Marketing Management
CRM Optimization
CRM Reporting & Analytics
Communication
Sales Management
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
The MailPilot onboarding process is designed to be seamless and efficient, beginning with a discovery call to understand your email workflows and business needs, followed by secure integration with your existing email platform. Our team configures automation rules, trains your users on smart inbox features and response templates, and provides live support to ensure your team can quickly boost productivity and maintain consistent, high-quality communication from day one.
Scalability
MailPilot is built to scale with your organization, accommodating individual users, growing teams, and multi-department enterprises without compromising performance or responsiveness. Its flexible automation and AI-driven workflows handle increasing email volumes, support evolving communication needs, and adapt to new use cases as your business expands, ensuring consistent, efficient email management and productivity across sales, support, operations and guest engagement functions.
Fee structure
Monthly Flat Fee
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FAQs
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