Integrations

Technical specifications

Overview

Launch year

1991

Compatible integrations

Last updated

25 Feb 2026

Description

Jacidi’s eRoom Hotspot is a cloud‑based captive portal solution within the eRoom Suite designed to elevate guest Wi‑Fi into a strategic engagement and revenue tool. Its primary function is to capture guest data, personalise the connection experience and create marketing opportunities the moment users connect to your property’s Wi‑Fi network. This enables properties to know their guests through consented data capture, deploy targeted promotions, and improve in‑stay communication and monetisation.

Ideal for independent hotels, hotel chains, boutique properties and resort groups looking to enhance guest connectivity while driving ancillary revenue and deeper customer insights, eRoom Hotspot supports both guest experience and commercial teams.

Implementation typically integrates natively with the wider eRoom Suite ecosystem and PMS platforms for enhanced guest recognition and analytics, though it can operate with standard Wi‑Fi infrastructure. Its flexible cloud delivery ensures streamlined deployment and centralised management as part of a hotel’s broader digital ecosystem.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryIn room tech

SubcategoryGuest Internet

IndustryHospitality

This solution is suitable for:Enterprise hotel chains

Product features

General Guest Internet

Guest internet technical & Security

Guest internet operations

Support Level

Integrations

Filter:

Clear filter

OPERA Cloud Property Management (PMS)

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

Onboarding with Jacidi’s eRoom Hotspot is a streamlined, cloud-based process designed for rapid deployment and minimal disruption. Our team works closely with your property to configure the captive portal, integrate with your existing PMS or Wi‑Fi infrastructure, and customize branding and guest messaging. Training and support are provided to ensure staff can easily manage connections, monitor guest activity, and leverage analytics, enabling properties to quickly enhance guest experience and unlock marketing opportunities.

Scalability

Jacidi’s eRoom Hotspot is highly scalable, supporting single properties through to global hotel portfolios with ease. Its cloud‑native architecture allows centralized management of multiple sites, consistent branding, and uniform guest experiences across regions. Whether you are an independent hotel or a multi‑location chain, the solution adapts to growing guest volumes and expanding operational needs without added infrastructure complexity, ensuring reliable performance and seamless connectivity as your business evolves.

Fee structure

Monthly Flat Fee

Buyers

FAQs