Product CustomerMX
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CustomerMX

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By Hoick
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Customer Experience Management Software

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2020

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Compatible integrations

0

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Last Updated

28 May 2025

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Description

HoickCustomerMX is a customer experience management platform designed to help businesses enhance customer satisfaction and loyalty. With features such as customer feedback management, sentiment analysis, and personalized customer engagement tools, HoickCustomerMX enables businesses to gain valuable insights into customer preferences and behavior.

This product is ideal for a wide range of businesses, including independent hotels, chains, small groups, travel management companies, and other service-oriented industries. Whether you are a boutique hotel looking to improve guest satisfaction or a travel management company wanting to enhance the overall customer experience, HoickCustomerMX can be tailored to meet your specific needs.

Integrating HoickCustomerMX into your existing systems is seamless and hassle-free, with the option to connect to various CRM, PMS, and communication platforms for a more streamlined customer experience management process. Experience the power of HoickCustomerMX and take your customer service to the next level. Visit our website for more information.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryBusiness intelligence
SubcategoryBusiness Intelligence Tools (BI)
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Product features

Dashboards, Analytics and Reporting

Financial management

Business Intelligence

Market Intelligence

Forecasting BI

Meeting And Events Intelligence

Optimization And Integrations BI

Sales Management

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support

Integrations

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Technical specifications

Specifications
Configurations
The onboarding process for Hoick's CustomerMX is streamlined and efficient. Our dedicated team works closely with clients to understand their specific needs and goals. We provide comprehensive training sessions to ensure that all users are comfortable and proficient with the platform. Additionally, our support team is available to assist with any questions or issues that may arise during the implementation phase, ensuring a smooth transition and successful deployment for our valued customers.
Scalability

Hoick's CustomerMX offers exceptional scalability to adapt to the evolving needs of businesses of all sizes. Whether you're a small independent hotel or a large chain, our platform is designed to grow with your organization. With flexible configurations and robust infrastructure, CustomerMX seamlessly handles increasing volumes of data and transactions without compromising performance. This scalability ensures that our solution remains efficient and effective, supporting your business growth and expansion initiatives effortlessly.

Fee structure

Pricing:

Hoick's CustomerMX offers a transparent and flexible pricing model tailored to meet the diverse needs of our clients. We provide competitive pricing structures based on factors such as the size of your organization, the scope of implementation, and the level of customization required. Our pricing plans are designed to ensure affordability and scalability, allowing businesses of all sizes to access our powerful customer experience management solution without compromising on quality or features. Contact our sales team for personalized pricing options and to discuss your specific requirements in detail.

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