Product HMA Intelligencia
HMA Intelligencia
Claim profile
UnverifiedHMA Intelligencia
Bryn Tyler
Get Contact Details
Or
Contact vendor representative through ExploreTECH
By HMA Intelligent Marketing
UnverifiedOverview
Description
Intelligencia by HMA is a premier Hospitality Customer Data Platform (CDP) designed to transform fragmented guest data into actionable intelligence. Unlike standard CRMs, our platform unifies and cleanses guest records—removing OTA clutter and enriching profiles with lifestyle and behavioral data. Our unique selling points include unlimited data segmentation and "white-glove" professional support, ensuring your marketing is powered by the cleanest data in the industry.
Intelligencia is ideal for independent hotels, luxury resorts, and multi-property management groups seeking to drive direct revenue and guest loyalty. On average, our partners see a 28% increase in direct revenue within the first year.
Implementation is seamless and highly collaborative. The technology requires integration with your Property Management System (PMS), as well as booking and loyalty systems, to enable automated data flows. Our team manages the technical heavy lifting, allowing your property to go live with a fully optimized, revenue-ready database in just 30 days.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
Product features
Automation
Contact Management
Customer Service
Marketing Management
CRM Optimization
CRM Reporting & Analytics
Communication
Sales Management
Support Level
Integrations
Filter:
Clear filter
OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
Our streamlined onboarding process ensures your property is fully operational within thirty days. We begin by establishing a secure connection to your Property Management System to automate data flows, followed by our proprietary cleansing phase to eliminate duplicates and OTA clutter. After enriching your guest profiles with behavioral insights, we host a specialized segmentation workshop. This collaborative, white-glove approach provides a turn-key transition, delivering a clean, revenue-ready database with dedicated expert support throughout.
Scalability
Intelligencia is engineered for limitless scalability, effortlessly supporting everything from boutique independent properties to global hotel management groups. Our architecture handles vast datasets across multi-property portfolios, providing unified visibility and cross-property guest recognition. With three tailored tiers—Essentials, DataView, and Enterprise—the platform adapts to your evolving organizational structure. Whether you are expanding your footprint or deepening your data sophistication, our scalable infrastructure ensures your marketing remains agile, high-performing, and consistently revenue-driven.
Fee structure
Monthly Flat Fee
Buyers
FAQs
FAQs