Product Guestware
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Guestware

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Guestware

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Overview

Launch year

1990

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Compatible integrations

1

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Last Updated

29 May 2025

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Description

Guestware is a guest experience management solution designed to streamline operations and enhance guest satisfaction in the hospitality industry. Its main functions include guest response, work order management, and preventive maintenance, making it an essential tool for hotels, resorts, and other lodging establishments.

One unique selling point of Guestware is its ability to track guest preferences and requests, allowing for personalized service and improved guest loyalty. Another key feature is its integration with property management systems, making it easy to implement and ensuring seamless communication between departments.

Ideal for independent hotels, chains, and small groups, Guestware helps businesses of all sizes deliver exceptional guest experiences and drive operational efficiency. With its user-friendly interface and customizable features, Guestware is a valuable asset for any hospitality business looking to elevate their service standards and exceed guest expectations.

Integrations may be required to implement certain features of Guestware, such as connecting with property management systems or other software solutions used by the business. However, our team provides expert support to ensure a smooth and successful integration process.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryHospitality operations
SubcategoryBack Office Collaboration Hotel Tools
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

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    Product features

    Dashboards, Analytics and Reporting

    Real Time Alerts

    Human Resources Management

    Compensation Tracking

    Messaging And Collaboration

    File Library Support (Images, Docs and Videos)
    Guest Requests
    In App Translation
    Message Routing
    Message Templates
    Push Notifications
    Team Goals (e.g. Rewards Sign-Ups, Satisfaction)

    Optimization And Integrations

    Mobile Access On Any Device
    Multi-Lingual
    Open API
    PMS Integration

    Task Management And Control

    Asset Tracking
    Automated Room Assignments
    Case Management
    Custom Inspection Checklists
    Deep Cleaning Scheduling
    Drag-and-Drop Room Assignments
    Housekeeping Module
    Late Check-Out
    Lost And Found
    Meter Reading
    Preventative Maintenance Module
    Print Old Records
    Virtual Logbook

    Workflows And Automation

    Automated Replies
    Automated Task Routing
    Custom Rules And Prioritization
    Mobile Request Dispatching
    Service Recovery/Escalation
    Work Prioritization

    Guest experience operations management

    Support Level

    24/7 Online Support
    Chat

    Integrations

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    Hudini

    partially_perifiedPartially verified
    Vendor: HudiniCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

    Technical specifications

    Specifications
    Configurations
    Scalability

    Fee structure

    Monthly Flat Fee
    Pricing:

    Buyers

    FAQs