BD Conciergeby BD Concierge · Back Office Collaboration Hotel Tools
Integrations0
SolvesBD Concierge
AIAI information not provided
Best forNot specified
Adoption5 yrs · 1 country
HotLync
Transform your hospitality operations with HotLync - Powered by Ennovatech Solutions
Transform your hospitality operations with HotLync - Powered by Ennovatech Solutions
Ennovatech HotLync is a cutting-edge communication and collaboration solution meticulously crafted to elevate operational efficiency in the hospitality sector. Offering seamless interdepartmental communication, HotLync ensures streamlined collaboration for various stakeholders, making it an indispensable tool for Sales, Management, IT, F&B, Customer Service, Operations, and Ticketing departments. This innovative product caters to a diverse range of businesses within the hospitality industry, including independent hotels, chains, small groups, and travel management companies. Its adaptability and scalability make it an ideal choice for organizations of varying sizes and structures. HotLync is designed for easy implementation, minimizing disruptions to existing workflows. It boasts a user-friendly interface and requires no complex integrations, ensuring a smooth and hassle-free adoption process for businesses seeking to enhance their communication infrastructure. Transform your hospitality operations with Ennovatech HotLync – the epitome of seamless collaboration.
Contact Ennovatech SolutionsDemo, pricing or a question — routed to their team in your region
1 · Verified✓ By vendorUpdated 8 Jan 2026
2 · Integrations19Property Management System ✓ · Offline and physical payments ✓ · Website chatbots ✓3 · SolvesTransform your hospitality operations with HotLync - Powe…
4 · Best forEnterprise hotel chainsSells in 15 countries
5 · AIAI-poweredDeclared by vendor
6 · Adoption11 yrs in market6 named clients
✓ By vendor · updated 8 Jan 2026
IntegrationsProperty Management System ✓ · Offline and physical payments ✓ · Website chatbots ✓19SolvesTransform your hospitality operations with HotLync - Powe…
Best forEnterprise hotel chains
AIAI-powered
Adoption11 yrs in market
2 · Integrations
Works with 19 systems
Does it work with your PMS?
✓Connects with Hotelogix Property Management System — listed by the vendor.
Sign in to check against your saved tech stack automatically.Property Management System (PMS)7
Hotelogix Property Management SystemKwentra Property Management SystemWincloud Property management solutionDaylight PMS+3 moreTelephone Systems / PBX6
OmniPCX Enterprise Communication ServerNEC Smart HospitalityMitel 400 Hospitality PackageAvaya Vantage™+2 moreOffline and physical payments1
D-EDGE - Payment SolutionsWebsite chatbots1
ChatbotIPTV/ in-room entertainment1
Hoteza TVFeatures
88 features in 6 groups
Dashboards, Analytics and Reporting16
Alerts and NotificationsCorporate ReportingCustom DashboardsCustom ReportsCustomizable Notifications And AlertsDaily Reporting+10
Optimization And Integrations17
A.I. OptimizationDesktop App (Non-Web Based)Device AgnosticERP InterfaceGuest App Or Web Portal ModuleMobile Access On Any Device+11
Task Management And Control29
Asset TrackingAutomated Room AssignmentsBook Internal Services (e.g: Restaurant, Spa, etc)Case ManagementCheck-In UpsellingCustom Inspection Checklists+23
Workflows And Automation7
Automated RepliesAutomated Task RoutingCustom Rules And PrioritizationEmployee Self service and WorkflowMobile Request DispatchingService Recovery/Escalation+1
Guest experience operations management8
Feedback Analytics: Tracks guest satisfaction trendsGuest History: Logs personalized service historyService Recovery: Automates proactive solutions for guest issuesReal-time updates for guest check-ins, check-outs, and room changesSynchronization of room status, guest VIP status, and housekeeping requirements (DND, MUR)Room cleaning and maintenance statuses are updated via APIs+2
Support Level11
Local / Regional Support in Middle East and AfricaOffice Hours Online Support24/7 Online SupportChatE-Training / Online TrainingDedicated Account manager and Implementation Manager+5
Specs and adoptionSpecs and pricing
DeploymentCloud
LanguagesEN, AR
Pricing modelPer room per month with implementation fee, Annual Flat Fee, Per Feature
Free trialNo
Sales team8
In market since2015
Live properties and named clients6 named clients
Contact Ennovatech Solutions
ExploreTECH✓ Verified by Ennovatech Solutions6 · Adoption
Who uses it
2015In market since
15Countries sold in
Five Hotels and Resorts · Grand Hyatt · Grand Millennium Al WahdaLive properties and named clients
About the vendor
Ennovatech Solutions✓ Vendor verified
2015 founded11-50 employees2 productsDubai HQ
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SolvesHotelkit
AIAI information not provided
Best forEnterprise hotel chains · Medium and small hotel groups
Adoption14 yrs · 247 countries
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Integrations3
SolvesGuest Request Management | Escalation | Complaint management | Lost & Foun...
AIAI information not provided
Best forNot specified
Adoption8 yrs
Still deciding?
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Technical specifications
Specifications
HOTLYNC: 18 Hotel Management ECO system that covers:
- Telecom Management
- Hotel Operations (House keeping...)
- Guest Services (Guest Request, In-Room-Dinning, Feedback...)
INFRALYNC: 12 Facility Management (FM) ECO system that covers:
- Engineering
- Asset Managements
- Maintenance
- etc..
Configurations
Ennovatech HotLync ensures a seamless onboarding experience for clients, prioritizing simplicity and efficiency. Our dedicated team works closely with your organization to understand specific needs and swiftly integrates HotLync into your existing infrastructure. With a user-friendly interface and no complex integrations required, the onboarding process is designed to minimize disruptions and facilitate a quick transition, allowing your hospitality business to benefit from enhanced communication and collaboration without unnecessary delays. Trust Ennovatech for a smooth and efficient onboarding journey.
Scalability
Ennovatech HotLync offers unparalleled scalability, catering to the evolving needs of your hospitality business. Whether you operate a single independent hotel or manage a vast chain, HotLync adapts seamlessly, growing alongside your organization. With a flexible architecture, it accommodates increased communication demands effortlessly. HotLync ensures your business can scale its operations without compromising the effectiveness of this cutting-edge communication and collaboration solution, empowering you to navigate growth with confidence and ease. Choose HotLync for a scalable, future-ready solution in the dynamic hospitality landscape.
Integration notes
Hotlync has developed robust integrations across various systems commonly used in the hospitality industry to enhance operational efficiency and guest satisfaction.
- Door Lock Systems:
- Guest Room Management Systems (GRMS):
- PABX (Private Automatic Branch Exchange):
- Property Management Systems (PMS):
FAQs
Hotlync reduces operational burdens by automating routine processes, providing real-time insights into maintenance and guest requests, and offering a platform that integrates various hotel functions. This results in improved efficiency, cost savings, and ultimately, a better guest experience.
Yes! Hotlync is built to integrate with many third-party systems, enhancing its functionality. For instance, Hotlync has recently integrated with Interred, allowing seamless data flow and improved operation management.
Some of the most popular modules are Guest Request Management, Housekeeping, Engineering, Asset Management, and Feedback & Complaints. Each of these modules is designed to improve specific operational aspects, helping hotels streamline their services.
Hotlync offers 24/7 customer support along with training and onboarding sessions. Our support team is dedicated to ensuring your team can use Hotlync efficiently and troubleshoot any issues that arise.
Yes, Hotlync is designed to cater to a variety of hotel sizes and types, from boutique hotels to large chains. The modular setup allows each hotel to customize Hotlync according to its specific needs.
Videos and files
Compatible add-ons
Hotlync Call Accounting Moduleby Ennovatech Solutions · Call accounting software
Integrations0
SolvesHotlync Call Accounting Module
AIAI information not provided
Best forEnterprise hotel chains
Adoption11 yrs · 15 countries
More details
IndustryHospitality
Product websiteVisit website ↗