Product GuestRevu
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GuestRevu

By GuestRevu
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GuestRevu

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2014

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Compatible integrations

5

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Last Updated

29 May 2025

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Description

GuestRevu is a guest feedback and online reputation management solution designed to help hospitality businesses gather and analyze guest feedback in order to improve guest satisfaction and drive revenue. One unique selling point of GuestRevu is its ability to automate the guest feedback collection process, saving time and ensuring that no valuable feedback is missed. Another key feature is its integration with popular review sites and social media platforms, allowing businesses to easily monitor and respond to guest reviews in real-time.

This product is ideal for independent hotels, small groups, bed and breakfasts, vacation rentals, and boutique hotels. It is also suitable for larger chains looking to streamline their guest feedback processes across multiple properties.

GuestRevu does require integrations with property management systems (PMS) or channel managers in order to implement the technology effectively. This integration allows for seamless data collection and analysis.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryBusiness intelligence
SubcategoryReputation Management
Integrations
IndustryHospitality
This solution is suitable for:Enterprise hotel chains

Screenshots, videos and other resources

marketingCollateralResource

    Product features

    General Reputation Management

    Automated Reminders
    Conditional Logic
    Customizable surveys
    Guest Satisfaction Surveys
    In-Stay Guest Surveys
    Responsive Surveys
    Segmented Surveys
    SMS Text Messaging

    Management and Optimization Reputation Management

    Mobile Optimized/Responsive
    Multi-Property Management

    Reputation Reporting and Analytics

    Competitor Benchmarking
    Corporate Reporting
    Department Level Reporting
    Reporting Dashboard
    Sentiment Analysis

    Review Follow Up And Resolution

    Case Management/Ticketing System
    Ticketing System
    Workflow Management

    Review Monitoring And Management

    Booking.com Review Integration
    Customer Review Encouragement
    Email Alerts New and/or Negative Reviews
    Google Review Integration
    Guest feedback management
    Review Response Functionality
    Social Media Monitoring
    Tripadvisor Review Integration

    Support Level

    24/7 Online Support

    Integrations

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    HotelTime PMS

    verifiedVendor verified
    Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Asksuite

    verifiedVendor verified
    Vendor: AsksuiteCategory: Guest and traveler techSubcategory: Hotel communication omni channel chatbots
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    Guest Messaging Software

    verifiedVendor verified
    Vendor: HiJiffyCategory: Guest and traveler techSubcategory: Hotel communication omni channel chatbots
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    Clock PMS+

    partially_perifiedPartially verified
    Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Mews PMS

    unverifiedUnverified
    Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

    Technical specifications

    Specifications
    Configurations

    The onboarding process for GuestRevu is seamless and tailored to ensure a smooth transition for our clients. Upon signing up, our dedicated team provides personalized guidance through setup and configuration, offering comprehensive training to empower users with the necessary skills to maximize the platform's capabilities. With ongoing support and resources readily available, we prioritize a hassle-free onboarding experience, ensuring that our clients are equipped to harness the full potential of GuestRevu from day one.

    Scalability

    GuestRevu offers exceptional scalability, accommodating the diverse needs of hospitality businesses as they grow. Whether you're a small boutique hotel or a large hotel chain, our platform seamlessly scales to meet your evolving requirements. With robust features and customizable solutions, GuestRevu ensures optimal performance regardless of the size or complexity of your operation. From independent hotels to travel management companies, our scalable architecture empowers businesses to enhance guest experiences and drive success as they expand within the dynamic hospitality industry.

    Fee structure

    Monthly Flat Fee
    Pricing:

    GuestRevu offers a flexible pricing model tailored to meet the diverse needs and budgets of our clients within the hospitality industry. Our pricing structure is transparent and based on factors such as the size of your property, the scope of features required, and the level of support desired. We provide competitive pricing options designed to ensure affordability without compromising on the quality or effectiveness of our solution. Contact our sales team today to discuss pricing options and find the plan that best aligns with your specific requirements and budget constraints.

    Buyers

    FAQs