Product FirstHive CRM
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FirstHive CRM

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By FirstHive
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FirstHive CRM

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2016

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Compatible integrations

0

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Add-on to

First Hive

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Last Updated

29 May 2025

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Description

FirstHive CRM is a customer relationship management platform designed to help businesses effectively engage with their customers and drive personalized marketing campaigns. One unique selling point of FirstHive is its advanced AI-powered analytics, which enables businesses to gain deep insights into customer behavior and preferences for targeted marketing strategies. Another key feature is its omnichannel marketing capabilities, allowing businesses to reach customers across multiple channels seamlessly.

Ideal for a wide range of businesses, FirstHive is particularly well-suited for e-commerce companies, retail chains, and B2C service providers looking to enhance customer engagement and increase conversions. It is also a valuable tool for marketing agencies and digital marketers seeking to streamline their campaign management processes.

FirstHive does require integrations to fully implement its technology, such as CRM systems, email marketing platforms, and e-commerce platforms. These integrations ensure seamless data flow and enhance the overall effectiveness of the platform.

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications
Configurations
FirstHive's onboarding begins with a collaborative discovery phase to understand your data landscape and objectives. We then facilitate seamless data integration from your various sources, followed by platform configuration tailored to your specific needs. Comprehensive training ensures your team is proficient in utilizing FirstHive's capabilities, leading to a smooth transition and rapid realization of value. Ongoing support is provided for continuous optimization.
Scalability

FirstHive is designed for enterprise-grade scalability, accommodating growing data volumes and expanding customer bases. Its architecture supports seamless horizontal scaling, ensuring consistent performance as your business evolves. The platform efficiently handles increasing data ingestion and processing demands, allowing for uninterrupted operations and sustained growth. This adaptability makes FirstHive a future-proof solution for businesses with dynamic scalability requirements.

Fee structure

Monthly Flat Fee
Pricing:

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