Product S.A.R.A
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S.A.R.A

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By DXM Solutions
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S.A.R.A

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Overview

Launch year

2012

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Compatible integrations

1

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Last updated

28 Aug 2024

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Description

DXM Solutions S.A.R.A is an AI-powered hospitality operations and guest service platform designed to improve response times, internal coordination, and overall guest satisfaction. Its primary function is to centralize guest requests, service tickets, and staff communication across all hotel departments through a single, intelligent system.

Key differentiators include automated task dispatch with escalation workflows and a mobile-first experience that enables real-time collaboration, ensuring no request is missed and service standards are consistently met.

S.A.R.A is ideal for independent hotels, hotel chains, resorts, and multi-property groups seeking to streamline housekeeping, maintenance, room service, concierge, and engineering operations while maintaining full operational visibility.

The platform supports seamless integration with existing hotel systems, including PMS interfaces, enabling fast implementation without operational disruption and allowing properties to maximize efficiency using their current technology stack.


Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryHospitality operations
SubcategoryBack Office Collaboration Hotel Tools
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups

Screenshots, videos and other resources

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    Product features

    Dashboards, Analytics and Reporting

    Human Resources Management

    Optimization And Integrations

    Task Management And Control

    Workflows And Automation

    Guest experience operations management

    Support Level

    Integrations

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    Hudini

    partially_perifiedPartially verified
    Vendor: HudiniCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

    Technical specifications

    Specifications
    Configurations

    The onboarding process for DXM Solutions S.A.R.A is seamless and efficient. Upon engagement, our dedicated team collaborates closely with clients to understand their specific requirements and deployment timelines. We then proceed with a tailored implementation plan, providing comprehensive training and support at every step. With minimal disruptions to daily operations, our goal is to ensure a smooth transition, empowering businesses to optimize guest interactions and streamline hospitality operations effortlessly.

    Scalability

    DXM Solutions S.A.R.A offers exceptional scalability to meet the evolving needs of businesses in the hospitality industry. Whether it's a small independent hotel or a large hotel chain, our AI-powered virtual assistant seamlessly scales to accommodate varying numbers of guests and interactions without compromising performance or reliability. With robust infrastructure and advanced algorithms, S.A.R.A ensures that businesses can expand their capabilities effortlessly, adapting to growth and changes in demand with ease and efficiency, thereby maximizing operational efficiency and guest satisfaction.

    Fee structure

    Monthly Flat Fee
    Pricing:

    Pricing details available upon request directly from the vendor

    Buyers

    FAQs