Product Hospitality Apps
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Hospitality Apps

By Brandnamic
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AI Powered

Leading Hospitality Solutions

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Partnership BrandnamicChief Revenue Officer
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Overview

Launch year

2023

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Compatible integrations

7

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Last Updated

25 Jul 2025

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Description

Utilise guest data effectively

We know that one of your biggest challenges is the right handling of guest data. Only with the right data is it possible to organise guest communication along the guest journey to suit your target group, and thus increase your ROI (return on investment). With the Brandnamic Hospitality Apps, you can elaborate, segment and manage guest data – and make it usable. For efficient, data-based marketing. And delighted guests. 


The right app for every phase of the guest journey

+        Correspondence Manager for professional hotel emails and sales-promoting guest correspondence

+        Campaign Manager for an overview of all campaigns; it provides information on ROAS and ROI for successful, budget-optimised planning

+        Voucher App for immediate sales with vouchers and increased occupancy with promo codes

+        Sales App with targeted, automated campaigns for attractive booking incentives

+        Carlito, the digital concierge, for efficient guest service, cross-selling and innovative guest experience

+        Newsletter App for sending emails that increase bookings and guest loyalty

+        Cluster App and Payment App for processing, segmenting and managing guest data – for efficient, data-based marketing at all stages of the guest journey.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Relationship Management System (CRM)
Integrations

The benefits at a glance:

+        Cost-efficient marketing campaigns, thanks to an overview of all key performance indicators

+        Optimum budget allocation to advertising channels thanks to performance measurement

+        Target group-specific marketing thanks to guest data

+        Targeted and personalised email marketing

+        Central management of your guest data

+        Data protection-compliant advertising

 

The comprehensive solution with added value: If you integrate other Brandnamic tools into the Brandnamic Hospitality Apps, they will release their full potential

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies

Screenshots, videos and other resources

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    Product features

    Automation

    Email Automation
    AI Powered
    Workflow Automations
    Moving Data From One System To Another
    Reservation Matching Between Systems
    Rate Code Maintenance
    Tracking Costs
    Daily Report Aggregation And Distribution
    Pre-Assessment And Prioritizing Data
    File And Document Management

    Contact Management

    Attribute Based Segmentation
    Automatic De-Duping
    CCPA Compliant
    Channel/Market Based Segmentation
    Contact Management & Segmentation
    Contact Segmentation
    Customer Profiling
    AI Powered
    Customize Offers
    Flexible Guest Preference management
    GDPR Compliant
    Geographic Based Segmentation
    Guest Profile Enrichment
    Lead Time Based Segmentation
    List Creations
    Read through shadow OTA Guest profiles
    Room Type Based Segmentation

    Customer Service

    Activity Dashboard
    AI Powered
    Automated Messages Based on PMS Data
    Automated Pre-Stay Emails
    Case Management/Ticketing System
    Chat With Front Desk
    Customizable Guest Surveys
    FAQ Pages
    FAQ Responses (Canned Responses)
    Guest Communication (SMS Messaging)
    Guest Feedback Management
    Guest Management Dashboard
    Guest Messages and Notifications
    Live Chat Support
    Multi-Lingual (Guest Facing)
    Personalized One-To-One Communication
    Social Media Monitoring

    Marketing Management

    Campaign Analytics
    AI Powered
    Campaign Management
    Campaign Templates
    Cross and Upsell. Pre Stay, Stay, Post Stay.
    Drag & Drop Template Editor
    Email Marketing
    Email Marketing Integration
    Email Newsletters
    Marketing Automation
    Marketing Dashboard
    Segmented Emailing (Reservation Type, Demographics, etc.)
    Template Importing
    WYSIWYG - HTML Editor
    Guest Satisfaction Surveys
    Gift Cards
    Insight Management (customer country / returning customer)
    E-Reputation Monitoring

    CRM Optimization

    A/B Testing And Optimization
    Centralized Data Warehouse
    Centralized User And Role Management
    Content And File Management
    Customizable Branded Interface
    Email Client Integration
    Enhance Content With Images And Logos
    Files Sync and Share
    Flexible User Rights And Roles
    Mobile Optimized/Responsive
    Multi-Lingual
    Multi-Property Management
    Testing Environment
    Web Analytics Integration
    Communication and Collaboration Tools

    CRM Reporting & Analytics

    Analytics And Reporting
    Business Intelligence and Analytics
    Dashboarding And Data Visualization
    Alerts and Notifications
    Data export option
    Create custom reports

    Communication

    Facebook Messenger Integration
    Live Chat Support
    AI Powered

    Sales Management

    Corporate And Travel Agency Account Tracking
    Lead Management
    Sales Analytics
    Sales Data
    Sales Performance Management
    Sales Team Productivity Tracking
    Account Management
    File And Document Management
    Upselling and cross-selling insights
    Campaign and rate code analysis
    AI Powered Agency and Corporate Account aggregation and deduplication

    Support Level

    Office Hours Online Support
    Chat
    AI Powered
    E-Training / Online Training
    Dedicated Account manager and Implementation Manager
    Dedicated customer success manager
    Dedicated onboarding specialist
    Webinars and courses
    In-product help and walk throughs

    Integrations

    Filter:

    Clear filter
    product-image

    OPERA Cloud Property Management (PMS)

    verifiedVendor verified
    Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    Daylight PMS

    verifiedVendor verified
    Vendor: ShijiCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    protel Air cloud PMS

    partially_perifiedPartially verified
    Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Mews PMS

    unverifiedUnverified
    Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
    product-image

    Elite Management System

    unverifiedUnverified
    Vendor: ESP Leisure LtdCategory: Hospitality operationsSubcategory: Spa / Golf / Club management software
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    SIHOT.PMS

    unverifiedUnverified
    Vendor: SIHOTCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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    ASA HOTEL

    unverifiedUnverified
    Vendor: ASA HotelsoftwareCategory: Hospitality operationsSubcategory: Property Management System (PMS)

    Technical specifications

    Specifications
    Configurations

    Onboarding for the Hospitality Apps by Brandnamic is streamlined and user-friendly. We begin with a personalized setup to configure the apps according to your hotel’s specific needs. Our team provides comprehensive training and resources to ensure your staff can efficiently use the apps' features. Integration with existing systems is managed smoothly, with ongoing support available to address any questions or adjustments needed to optimize your operations.

    Scalability

    The Hospitality Apps by Brandnamic are designed with exceptional scalability to accommodate the growth of your business. They effortlessly adapt to expanding hotel operations, from a single property to a global chain, with seamless integration into existing systems. The apps' robust infrastructure supports increasing data and user demands, ensuring reliable performance and flexibility as your business evolves. Their scalable nature guarantees sustained efficiency and effectiveness across all stages of growth.

    Fee structure

    Monthly Flat Fee
    Pricing:

    Pricing details available upon request directly from the vendor

    Buyers

    FAQs