Product Correspondence Manager
Correspondence Manager
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By Brandnamic
Vendor verifiedOverview
Description
Professional hotel emails and sophisticated correspondence.
The Correspondence Manager directs interested guests to holiday offers tailored to their needs in seconds, saving your reception team a considerable amount of time. This is how guests become regulars — thanks to unique digital support. It couldn't be easier or more efficient. With fully automated messages throughout the entire guest journey, from enquiry responses and booking reminders to anticipation and welcome-home emails, and even WhatsApp messages, you will always be top of mind with your guests.
The high degree of automation makes it very easy for your reception team to guide guests from initial interest to completing a booking and beyond to leaving a review. This fills the beds and strengthens guest loyalty.
Analysing the guest journey enables you to examine and segment your target groups. What next? Use the findings to create unique, personalised offers.
Send holiday offers by email or WhatsApp that are tailored precisely to your hotel and target group. This will increase your booking rate. The Correspondence Manager's content can be customised individually to always follow your corporate design.
With the Autoresponder, holiday enquiries can be answered efficiently and automatically. The module sends customised offers based on predefined criteria, such as the time or source of the enquiry. By answering standard questions automatically, there is more time for guest care and active sales
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Communication
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Hospitality management companies
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Product features
Customer Communication General
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Specifications
Configurations
Onboarding for Brandnamic's Correspondence Manager is designed to be efficient and seamless. Our dedicated team provides hands-on support to configure the system according to your specific communication needs. We assist with integrating the Correspondence Manager into your existing property management system (PMS) and offer comprehensive training to ensure your team can effectively utilize the tool. The goal is to ensure a smooth transition with minimal disruption, enabling you to enhance guest communication immediately
Scalability
Brandnamic's Correspondence Manager offers exceptional scalability to meet the needs of both small independent hotels and large hotel chains. Its flexible architecture supports a growing volume of guest interactions and integrates effortlessly with additional systems as your business expands. Whether you’re managing a single location or multiple properties, the Correspondence Manager adapts to increasing demands, ensuring consistent performance and streamlined communication management across your entire operation
Fee structure
Monthly Flat Fee
Pricing:
Pricing details available upon request directly from the vendor.
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