Product Altek AI Email Assistant
Altek AI Email Assistant
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Altek AI Email Assistant
Kristoffer PedersenCo-founder, Software Engineer
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By ALTEK AI
UnverifiedOverview
Description
Altek AI’s AI Email Assistant is a purpose‑built, cloud‑based productivity tool for hospitality teams that automates and accelerates email communication. It uses advanced generative AI to draft accurate, context‑aware responses by querying real‑time data from property management systems (PMS), booking engines and service platforms — enabling replies up to 5.7× faster while preserving brand tone and accuracy.
Designed for hotel front desk, reservations, guest services and operations teams, the Email Assistant streamlines handling of inquiries, bookings and service requests, reducing manual workload and improving response consistency. It is particularly valuable for independent hotels, small groups and larger multi‑property operations seeking to enhance efficiency without increasing staff.
Implementation requires integration with existing hospitality systems (e.g., PMS and booking engines), and the tool can operate directly within email clients such as Outlook via a simple add‑in.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Communication
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
Product features
Customer Communication General
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
Onboarding the Altek AI Email Assistant is designed to be seamless and efficient: after an initial consultation to understand your property’s goals, our implementation team integrates the solution with your existing PMS and email environment, configures access, and installs the Outlook add‑in. Once connected, we tailor the assistant using your hotel’s data and brand guidelines, provide guidance on usage, and validate integrations, enabling your teams to start generating faster, accurate responses with minimal disruption.
Scalability
The Altek AI Email Assistant is designed to scale effortlessly with hospitality operations of all sizes, from single independent hotels to multi‑property groups. Built on cloud AI and deeply integrated with core systems like PMS and booking engines, it efficiently automates high volumes of email correspondence without added IT overhead, supporting growth without added headcount. As guest inquiries increase, the assistant scales its performance to maintain fast, accurate responses while preserving brand voice and operational context.
Fee structure
Monthly Flat Fee
Buyers
FAQs
FAQs
How long does it take to set up Altek AI's solutions for my hotel?
What is the implementation process for the AI assistants?
How does the AI assistants integrate with my hotel's existing systems?
How is the AI assistants trained with my hotel's specific information?
Can the AI Chatbot handle multiple languages for international guests?
Can I monitor and analyze the AI assistant's performance?
How do you handle sensitive guest information?
How do Altek AI's solutions help reduce operational costs and improve staff efficiency?
What kind of support do you offer after the AI assistants are implemented?
What is the pricing model for Altek AI's products?
How can I schedule a personalized demo of Altek AI's solutions?