Product Check-in Kiosk
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Elevate your guests’ check-in and check-out journey with self-service software

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Tomasz JanczakHead of Marketing- Accommodation- DACH/MEA/NE
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Overview

Launch year

2022

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Compatible integrations

2

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Last updated

18 Dec 2025

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Description

The Access Group Check-in Kiosks offer a streamlined, self-service solution that enhances guest experience and operational efficiency. Designed for hotels of all sizes, these kiosks enable guests to check in and out independently, reducing wait times and alleviating pressure on front desk staff. Key features include multilingual support, secure payment processing, room key issuance, and integration with Property Management Systems (PMS). Ideal for independent hotels, chains, and small groups, this solution caters to both pre-registered and walk-in guests. Implementation requires integration with your existing PMS and payment systems to ensure seamless operation. By adopting Access Group Check-in Kiosks, hotels can offer a modern, efficient check-in experience that meets the expectations of today's tech-savvy travelers.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategorySelf service kiosks
IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Asset management companies, Conference centers and event spaces, Restaurants, cafes and retail

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Product features

Contactless Solutions General

Automatic Translations
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Customise With Brand Identity (Font, Logo, Colors and Images)
Integrated Payment Gateway
Lobby Kiosk
Marketing Communications Opt-in
Multi-Lingual
AI Powered
Web Based (Appless)
Eliminates the need for paper-based registration cards
Allows guests to sign digitally using a stylus
Automatically saves signed RegCards into the system database
Enables guests to view their folios directly on the iPad
Fully replaces printed forms with digital workflows

Security And Compliance Contactless Solutions

GDPR Compliant

Activities and ancillary booking

Local Experience Bookings
Mobile Checkout
Indoor and Outdoor Units
24-Hour Access
Car Rental Booking
External Spa Bookings
Taxi Bookings
Flower Delivery Orders

Check-in and Check-out

Access Management (Cloud Based)
Check-In Upselling
Check-Out Time Integration with PMS
Chip & Pin With Card Payment Machines For Pre-auth or Pre-pay
Collect Deposits
Document And Passport Scanning
Door Lock Integration
Flexible Hardware Options (iPad, PC, Tablet)
Group Reservations Management
Guests Can Create Multiple Key Cards
Hotel Website Check-in Portal
ID Verification
Keyless Entry
Pre-Registration Information Collection
Real Time Notification With Housekeeping Staff
Registration Card E-signature
Remote Checkin
Self Service Check-In
Self Service Check-Out
Supports OTA Reservations
Terms And Conditions Signing

Support Level

Local / Regional Support in Middle East and Africa
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E-Training / Online Training
Dedicated customer success manager
Webinars and courses
Self service onboarding tool
In-product help and walk throughs

Integrations

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Hotel Payments - GuestPay

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Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Finance and paymentsSubcategory: Cashless payment solutions
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Property Management System PMS

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Vendor: Access Hospitality, The Access Group's hospitality divisionCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

The Access Group Check-in Kiosks offer a seamless onboarding experience, beginning with the installation of hardware at your property. Our team collaborates closely with your IT department to integrate the kiosks with your existing Property Management System (PMS) and payment gateways, ensuring real-time synchronization of guest data. We provide comprehensive training to your staff, covering kiosk operations, troubleshooting, and guest assistance protocols. Post-installation, our support team remains available to address any queries and ensure the kiosks operate efficiently, enhancing both guest satisfaction and operational efficiency.

Scalability

The Access Group Check-in Kiosks are designed to scale effortlessly across properties of varying sizes, from boutique hotels to expansive chains. Their cloud-based architecture ensures consistent performance, enabling seamless integration with existing Property Management Systems (PMS) and payment gateways. As your hotel portfolio grows, additional kiosks can be deployed without significant infrastructure changes, maintaining centralized control and uniform guest experiences across all locations. This scalability ensures that the kiosks remain a cost-effective and efficient solution, adapting to the evolving needs of your business.

Fee structure

Monthly Flat Fee

Buyers

FAQs

Is the hardware included in this solution?

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