Userguest

Userguest is a full-funnel Marketing solution built for Independent Hotels & Groups. We offer a fully managed service, without creating additional workload for hotel teams.

Userguest combines intelligent hotel marketing technology with hands-on hospitality expertise to help hotels attract more high-intent travellers and convert them into direct bookings. By working alongside the hotels existing tech stack, we help connect marketing, website conversion and booking performance — giving hotel teams more visibility, less manual work and more opportunities to grow direct revenue.

Our direct booking solution brings together powerful acquisition and conversion tools across the guest journey.

AdsPlus delivers AI-powered paid ads, combining data, insights and recommendations with human expertise to deliver highly-optimise campaigns and maximise ROAS.

ConvertPlus then applies real-time personalisation to impact hotel website visitors, responding to intent and booking behaviour to increase conversion rates and maximise booking value.

Our proprietary data scripts capture advanced booking behaviour data, giving hotels deeper insights into how travellers search, interact and book. This data powers smarter recommendations, better campaign decisions and more relevant website experiences.

Our dashboard brings performance data, insights and recommendations into one centralised, transparent solution — combining the speed and scale of AI with human expertise to deliver higher ROI from click to booking.

Supported features:

• AI-powered paid ads
• Proprietary booking behaviour data & insights
• Website personalisation
• Smart Pop-Ups
• Social Proof Messages
• Targeted offers and promotions
• Automated Recommendations
• Centralised performance dashboard
• Transparent reporting and insights
• Expert support and consultation