Hotelverse

Hotelverse enhances hotel profitability through disintermediation, extra revenue generation, improved customer satisfaction, and hyper-personalization by allowing guests to request specific room numbers directly on your website.

We achieve this through a platform that adapts 100% to the operational needs of any hotel in the world.

It’s simple: no false expectations for guests and no operational issues. After booking their room type, guests can request a specific room number; the hotel receives the request and either accepts it or offers an alternative, with final confirmation upon check-in.

Guests are willing to pay a premium to personalize their reservation, creating a new revenue stream you currently don’t have — and the best part is that only you will be able to offer this on your website. Additionally, hotels can use this feature at the front desk to offer upgrades at check-in.

Major chains like Radisson, Hyatt, NH, Barceló, RIU, Palladium, Iberostar, Hard Rock, Bahía Príncipe, Princess Hotels, and many independent hotels are already trusting Hotelverse and reaping the benefits.

🔓 Disintermediation: A unique proposition for your direct channel vs. OTAs, enabling guests to request their room number.

💸 New Revenue Stream: Generated from room number requests. Already, 20% of direct users pay an additional average of €59.

🆙 Upselling Tool: For pre-arrival and at check-in, offering upgrades visually.

💖 Improved Guest Experience: By allowing hyper-personalization, guests spend +103% more time on-page, with +70% more interest in premium rooms.