VendorGuestTouch
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GuestTouch

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Product categories:
HQ
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Pinak SoniFounder
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Li Hawkins

Project management & innovation

About Li Hawkins

About company

Type: Private
Founded

2016

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Brands

1

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Products

3

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Company size

11-50

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Last Updated

28 May 2025

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GuestTouch is a provider of guest experience management solutions for the hospitality industry. Our focus is primarily on hotel chains, independent hotels, and the vacation rental industry. 

We offer a suite of products that work together seamlessly to enhance the guest experience at every touchpoint. From pre-arrival communication to post-stay feedback, our solutions are designed to help our clients deliver exceptional service and build lasting relationships with their guests. 

Our technology is primarily software-based, with cloud-based solutions that are easy to implement and scale to meet the needs of any size property. We also offer hardware solutions to complement our software offerings, providing a complete guest experience management solution.

GuestTouch is dedicated to helping hotels and vacation rental properties improve guest satisfaction, increase revenue, and drive loyalty.

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All products3

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Reputation Management

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Category: Business intelligenceSubcategory: Reputation ManagementIntegrations: 4Launch year: 2016
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Guest messaging

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Category: Guest and traveler techSubcategory: Hotel communication omni channel chatbotsIntegrations: 2Launch year: 2016
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Guest Journey Emails

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Category: Guest and traveler techSubcategory: Customer CommunicationIntegrations: 0Launch year: 2016

Sales coverage regions

Support categories

Reputation Management Hotel communication omni channel chatbots Customer Communication
Location
Headquarters: 548 Market St, Suite 24224, San Francisco, California San Francisco, California California United States of America