Chexology

Chexology is a cloud‑enabled digital check‑in and item tracking platform that modernizes claim ticket processes for the hospitality industry, including hotel chains, independent hotels, resorts and service‑oriented venues. The platform replaces paper tickets with a paperless, contactless system that uses NFC tags, reusable tags and SMS messaging to record and manage luggage, coats, rentals, valet vehicles and personal items — all tied to the guest or customer’s phone number or digital claim pass. Chexology’s suite of interconnected tools works together to streamline front‑of‑house services, reduce wait times and improve inventory accuracy while delivering analytics on item trends, peak periods and staff performance. As a software‑centric solution with mobile app support, it serves operations, guest services, bell desk, valet, IT and management teams looking to enhance guest experience and operational efficiency. Trusted by global venues and hotel brands, Chexology provides real‑time insights and a sustainable, scalable alternative to traditional claim ticket systems.