Product MyGuest
MyGuest
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UnverifiedMyGuest
Julio Diz
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By WebSpot
UnverifiedOverview
Description
MyGuest, the premier guest services platform designed to put your hotel’s entire directory and amenities directly into the palm of your guest's hand.
Main Function & Unique Selling Points MyGuest serves as a digital concierge, streamlining guest requests for room service, housekeeping, and maintenance through an intuitive, mobile-first interface. Our unique selling points include increased operational efficiency by reducing physical touchpoints and printing costs, alongside enhanced revenue generation through integrated digital menus and programmable advertising.
Ideal Business Type This solution is ideal for independent hotels, large resorts, and multinational chains (such as Accor) looking to modernize the guest experience and gain actionable insights through segmented performance dashboards.
Integrations To ensure a seamless workflow, MyGuest offers full integration with the market's leading Property Management Systems (PMS), allowing for real-time account billing, automated service orders, and synchronized guest data.
Details
Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryDigital concierge solutions
IndustryHospitality
This solution is suitable for:Enterprise hotel chains
Product features
Messaging And Collaboration
Contactless Solutions General
Mobile ordering features and management
Management and Optimization Mobile Ordering Tech
Security And Compliance Contactless Solutions
Activities and ancillary booking
Guest facing experience optimization
Branding And Customization GSO
Management and Optimization GSO
Guest experience operations management
Support Level
Integrations
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OPERA Cloud Property Management (PMS)
Vendor verifiedTechnical specifications
Specifications
Configurations
Our streamlined onboarding process begins with a collaborative consultation to tailor the platform to your brand's unique specifications. Our dedicated implementation team then manages the seamless integration with your existing Property Management System, ensuring all guest services and digital directories are synchronized. Finally, we provide comprehensive staff training and go-live support to guarantee an immediate transition, allowing your property to enhance the guest experience and maximize operational efficiency from day one.
Scalability
MyGuest is engineered for unlimited scalability, effortlessly supporting businesses ranging from boutique independent properties to expansive global hospitality chains. Our cloud-based architecture ensures that as your portfolio grows, the platform adapts to handle increased guest volumes and multi-property management without compromising performance. With flexible configuration options and robust integration capabilities, MyGuest provides a future-proof solution that evolves alongside your operational demands, maintaining a consistent, high-quality digital experience across every location in your enterprise.
Fee structure
Monthly Flat Fee
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