Overview

Launch year

1988

Compatible integrations

0

Last Updated

31 Oct 2025

Description

VSR's Guest Center Telephony is an award-winning, enterprise-grade Cloud PBX platform designed to meet the unique communication demands of the Hospitality Industry. It is the ideal solution for Independent Hotels, Chains, and Multi-Property Portfolios.

The main function is to provide a comprehensive, modern telephone system that enhances staff and guest interactions. It minimizes IT complexity and infrastructure costs (USP 1) by utilizing a cloud-hosted solution that can often reuse existing in-room telephones and wiring. It delivers essential features like mobile extensions, e911 compliance, and Automated Attendant. Seamless API and PMS Integration with all major systems is supported to streamline operations and ensure compliance with major brand standards.

Details

Infrastructure detailsStand-alone

Support languagesEN

CategoryInformation communication technology

SubcategoryTelephone Systems / PBX

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains

Product features

General Telephone Systems

Support Level

Integrations

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Technical specifications

Specifications

Configurations

Guest Center boasts a streamlined, quick-deployment process with minimal on-site equipment required, ensuring you launch faster and experience immediate operational benefits. Our expert team handles the entire transition, including seamless PMS integration and thorough, role-specific training for your staff. This approach reduces IT complexity and allows you to standardize your high-performance cloud telephony across a single property or multi-location portfolio with ease.

Scalability

Guest Center Telephony is designed for limitless, scalable growth, whether you manage a single boutique property or a large, multi-property portfolio. Our cloud-hosted architecture ensures you can quickly and easily standardize your phone systems across multiple locations, adding or reducing extensions without purchasing costly hardware. Hosted on Tier 1, triple geo-redundant global data centers, Guest Center guarantees 99.99% uptime and reliable performance, accommodating any volume of calls, even during peak demand.

Fee structure

Monthly Flat Fee

Buyers

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